My Gumah Health Supported Living (pierce)

Discrepancies found between electronic and paper MARs, missing medications, and incomplete documentation of administered medications.

Two staff members did not have required national fingerprint background checks on record.

IISPs lacked detailed instructions for support activities, health/safety management, or medical devices for two clients.

Provider failed to ensure Client 1 was free from physical and mental abuse, including instances of forceful grabbing, physical restraint, threats, yelling, and intimidation by staff.

Deficiency previously identified was corrected.

Provider failed to develop, implement, and train staff on policies for responding to aggressive/assaultive clients, resulting in physical injuries to Client 1, verbal threats, and intimidation.

Provider failed to implement policies and procedures/provide training on responding to aggressive clients, resulting in physical injury (bruises to upper arms, face, neck, chest) and verbal intimidation of a client.

Provider failed to develop and implement policies and procedures for staff training on responding to aggressive/assaultive clients, resulting in client bruising, scratches, and verbal threats.