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Nursing HomeMedicaid

Murphy Rehabilitation & Nursing

Strong Medicare quality ratings; families often praise clean and modern facility. Still worth an in-person visit.

230 Nc Hwy 141, Murphy, NC 28906134 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 20 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly praised for its cleanliness and the quality of its physical therapy and nursing staff. While recent reviews are overwhelmingly positive, families should always conduct a tour to observe staff-to-resident interactions firsthand, especially given the historical report of communication issues.

Google Reviews

Google Reviews

20 reviews on Google
Murphy Rehabilitation & Nursing is highly regarded for its clean, modern facility and dedicated, compassionate staff. Families frequently praise the effective physical therapy team and the variety of engaging activities, though one older review highlights significant concerns regarding neglect and poor communication.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities10.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Clean and modern facility
  • Attentive and compassionate nursing staff
  • Effective physical therapy team
  • Engaging activities and amenities

Concerns

  • Inconsistent care and lack of responsiveness from CNAs

Rating Trends

Tap a year to see what changed

2341.0'18(1)5.05.0'21(2)3.05.0'23(2)5.05.0'25(6)5.0'26(1)

Distribution · 21 analyzed

5
19
4
0
3
0
2
0
1
2

How They Respond to Reviews

85%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the recent focus on physical therapy in your facility, how do you ensure that progress made in therapy sessions is consistently supported by the nursing assistants throughout the rest of the day?
  • 2I noticed that your team has started engaging with families online; how do you typically communicate with families regarding day-to-day care updates or concerns?
  • 3With a 3-star staffing rating, what specific steps are you taking to ensure that residents receive prompt attention when they need assistance with daily tasks?
  • 4Your residents seem to really enjoy the activities program; could you walk us through how you tailor these social opportunities to accommodate residents with different mobility levels?
  • 5Regarding the recent health inspection findings, what specific changes or improvements have you implemented to address those areas and enhance the overall quality of care?
  • 6In the event of a sudden change in a resident's health status, what is the exact protocol for notifying the family and coordinating with their primary physician?

Personalized based on this facility's data


Key Review Excerpts

Everyone works well together and puts effort into making both the patient and loved ones as comfortable and informed as possible. Also, the many activities and events are such great stimulating distractors..so important and appreciated.

Family member · 2024★★★★★

My Mother was admitted to Murphy Rehab following a stroke. We were amazed and how clean and organized the facility was. The staff was exceptional and friendly.

Memory care family member · 2025★★★★★

My Mom is here for rehab after an illness. The cleanest Nursing Home I've ever seen! The staff is very helpful.

Rehab patient's family · 2025★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
62%
Registered nurses for medical care
Total Nursing
3.42hrs
83%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

7

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility30.9%
Worse than Avg
Here
30.9%
US
15.3%
NC
20.2%
Cherokee
17.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.8%
Worse than Avg
Here
29.8%
US
14.4%
NC
16.4%
Cherokee
16.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility15.0%
Worse than Avg
Here
15.0%
US
12.1%
NC
5.4%
Cherokee
3.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
19.5%
NC
21.5%
Cherokee
22.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NC
91.7%
Cherokee
92.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.4%
NC
21.0%
Cherokee
21.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
79.8%
NC
78.1%
Cherokee
71.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
NC
80.1%
Cherokee
82.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
NC
1.5%
Cherokee
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (5.6)
Clean record — no deficiencies

Murphy Rehabilitation & Nursing shows a concerning pattern with 20 deficiencies across three surveys, including recurring issues with food safety and handling that appeared in all three inspections (2022, 2023, and 2024). The facility also had repeated problems with medication management and emergency exit safety. While all deficiencies have reported correction dates, the persistence of food safety violations across multiple years suggests ongoing operational challenges that families should carefully consider.

Dec 19, 2024Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Jul 27, 2023Routine
6
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jan 28, 2022Routine
2
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0754Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Murphy Rehabilitation & Nursing

Organization Type

for profit

Ownership & Management

Owners

Murphy Healthcare Properties LLC

Owner · Organization

100%

Key personnel

Roberts, KellyW-2 Managing EmployeeBoyette, BarbaraOfficer / DirectorGilliam, RobertOfficer / DirectorSchmidlin, JamesOfficer / DirectorCentury Care Management, INC.Manager
Source: Medicare provider data

Contact

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References & Resources

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