Mulberry Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 29 Google reviews
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What this means for your family
Mulberry Health is widely regarded for its clean environment and strong rehab services, making it a top choice for many families. However, given reports of occasional lapses in personal care and communication, we recommend that families maintain active involvement in their loved one's daily routine and clearly communicate expectations regarding hygiene and laundry management upon admission.
Google Reviews
Google Reviews
29 reviews on Google“Mulberry Health & Rehabilitation Center receives strong praise for its clean, updated facilities and dedicated staff members who provide compassionate care. While many families report excellent experiences with rehab and long-term care, there are isolated reports of concerns regarding hygiene, laundry management, and communication lapses. Overall, it is viewed as a high-quality facility, though families should remain vigilant regarding daily care routines.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Effective rehabilitation therapy programs
- Compassionate and attentive nursing staff
- Spacious and comfortable resident rooms
Concerns
- Hygiene and personal care lapses (bathing, dental care) (mentioned by 2 reviewers)
- Missing personal items and clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, how do you ensure that residents receive consistent support with daily hygiene and dental care?
- 2What specific protocols or tracking systems do you have in place to help prevent the loss or misplacement of a resident's personal clothing and belongings?
- 3With your strong focus on rehabilitation, how do you integrate therapy goals into the daily routine of residents who aren't in active sessions?
- 4Since your facility maintains excellent health inspection ratings, what are the key practices your team uses to keep the environment so clean and well-maintained?
- 5How are families kept informed and involved when a resident experiences a sudden change in health or requires emergency medical attention?
- 6What variety of social activities or community engagement opportunities are available to help residents feel connected and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“This facility is the absolute best. It is clean, it is updated, and the most important part, the staff.”
“Best place I have ever had a loved one stay, gigantic rooms with tons of amenities, nursing staff always had time to update activities galore, had pet visits piano sing along songs.”
“There is room for improvement but all in all, my grandma was safe and comfortable here. We had a few incidents.. one dangerous one that could have ben prevented with adequate communication and proper noting from nurses.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies in medication management, fire safety systems, and care planning that persist across all three surveys from 2023-2025. While all issues were reportedly corrected, the repeated violations in critical areas like pharmacy services, sprinkler systems, and resident assessments suggest ongoing operational challenges that families should carefully consider before placement.
Jun 24, 2025Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 8, 2024Routine5
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 17, 2023Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Mulberry Health & Rehabilitation Center
for profit
Ownership & Management
Owners
Henry County Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit mulberryhealth.com
Medicare data downloads
Original nursing home datasets
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