Nursing HomeMedicaid

Mountain View Manor

Limited public data on Mountain View Manor. Call, tour, and ask to meet current residents' families — your own impression matters most.

1045 Sandretto Drive, Prescott, AZ 86305|Licensed & Active

Google rating

3.3/5

based on 57 Google reviews

(928) 778-4837 Directions

Open in Google Maps

Watch Mountain View Manor

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for rehabilitation, particularly for stroke or injury recovery, due to their highly-rated therapy teams. However, if your loved one has strict dietary or medical needs, you must closely monitor their care, as multiple reviewers have noted failures in following physician orders and hygiene protocols.

Google Reviews

57 reviews analyzed

“Families can expect a facility currently undergoing significant improvements, with many reviewers praising recent renovations and a highly dedicated rehabilitation and nursing team. However, serious concerns have been raised regarding inconsistent hygiene standards and failure to follow specific medical or dietary orders.”

Quality Themes

Tap a score for details

Strengths

Exceptional physical therapy and occupational therapy teams
Recent facility upgrades and visible remodeling efforts
Compassionate and attentive nursing and CNA staff
High-quality dining and kitchen services

Concerns

Inconsistent hygiene and patient care (e.g., hygiene neglect) (mentioned by 2 reviewers)
Failure to follow physician-ordered dietary or medical protocols (mentioned by 2 reviewers)
Unprofessional attitude from certain social services staff

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about your physical and occupational therapy teams; how do you tailor those programs to help residents regain their independence?
2With the recent facility upgrades and remodeling, what are some of the new features or improved spaces that residents can enjoy now?
3How do you ensure that specific dietary instructions from doctors are strictly followed by the kitchen and nursing staff?
4What protocols are in place to ensure consistent daily hygiene and personal care for every resident, especially during busy shifts?
5How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
6What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“Since he has been here we have seen significant improvement and so much personal empathy and care from all of the staff. We feel so blessed that Mountain View Manor is here for us.”

Family of a brain injury patient · 2024★☆☆☆☆

“Mountain View Manor was an extremely excellent place for my stroke recovery. The Nurses were absolutely wonderful and friendly, the CNA’s as well as the Valet’s were very attentive and caring, housekeeping and kitchen personnel were also amazing but I have to give most credit to all the therapists”

Rehab patient · 2024★★★★★

“My father was there here for 3 weeks after his visit in the hospital - this was a horrible stay. Mountain View manor has some of the worst staff me and my husband have ever been around. Everyday i went in to visit with my father he would be soaked in his own urine with his help light on for hours.”

Family of a patient · 2025★☆☆☆☆

Source: 57 Google reviews

Inspection History

State Inspection History

State Inspections

Source: AZ State Licensing Agency

11total

25deficiencies

Aug 19, 2025ComplaintNo deficiencies

CleanReport

The complaint survey was conducted on August 19, 2025, with the investigation of intake #s: 0014170 and 00138811. There were no deficiencies cited.

Apr 22, 2025ComplaintNo deficiencies

CleanReport

The complaint survey was conducted on April 22, 2025, with the investigation of intake #s: 00126450, 00125878, AZ00224071, 00125968. The following deficiencies were cited:

Apr 1, 2025ComplaintNo deficiencies

CleanReport

The complaint investigation was conducted 4/1/2025 with investigation of complaints #00123930. The following deficiencies were cited:

Feb 25, 2025Complaint10 deficiencies found

10Report

The recertification survey was conducted on February 25, 2025 through February 28, 2025 in conjunction with the investigation of complaint # AZ00217988, AZ00203517, AZ00201136, AZ00203087, AZ00223099, AZ00212410, AZ00196354, AZ00220234, AZ00202283, AZ00203588, AZ00201528, AZ00223369, 00116589, 00108809, 00109070. The following deficiencies were cited;

An administrator shall ensure that:R9-10-403.C.1.j.

Violation cited

An administrator shall ensure that:R9-10-403.C.2.a.

Violation cited

An administrator shall ensure that:R9-10-403.C.2.b.

Violation cited

An administrator shall ensure that:R9-10-407.3.

Violation cited

An administrator shall ensure that:R9-10-410.B.2.

Violation cited

An administrator shall ensure that:R9-10-410.B.3.a.

Violation cited

An administrator shall ensure that:R9-10-411.A.1.

Violation cited

An administrator shall ensure that a care plan for a resident:R9-10-414.B.3.b.

Violation cited

If respiratory care services are provided on a nursing care institution's premises, an administrator shall ensure that:R9-10-419.1.

Violation cited

An administrator shall ensure that:R9-10-425.A.1.b.

Violation cited

Feb 24, 2025Other15 deficiencies found

15Report

403.748(b)(6), 416.54(b)(5), 418.113(b)(4), 441.184(b)(6), 482.15(b)(6), 483.475

Violation cited

403.748(b)(8), 416.54(b)(6), 418.113(b)(6)(C)(iv), 441.184(b)(8), 482.15(b)(8),

Violation cited

403.748(c)(1), 416.54(c)(1), 418.113(c)(1), 441.184(c)(1), 482.15(c)(1), 483.475

Violation cited

403.748(d)(2), 416.54(d)(2), 418.113(d)(2), 441.184(d)(2), 482.15(d)(2), 483.475

Violation cited

482.15(e), 483.73(e), 485.625(e)

Violation cited

NFPA 101

Violation cited

NFPA 101

Violation cited

If abuse, neglect, or exploitation of a resident is alleged or suspected to have occurred before the resident was admitted or while the resident is not on the premises and not receiving services from NFPA 101

Violation cited

NFPA 101

Violation cited

NFPA 101

Violation cited

NFPA 101

Violation cited

NFPA 101

Violation cited

NFPA 101

Violation cited

NFPA 101

Violation cited

NFPA 101

Violation cited

Feb 4, 2025ComplaintNo deficiencies

CleanReport

A complaint survey was conducted on February 4, 2025 for the investigation of intake #AZ00222374. There were no deficiencies cited.

Jan 6, 2025ComplaintNo deficiencies

CleanReport

The complaint survey was conducted on January 6, 2025 of the following complaint #AZ00221022. There were no deficiencies cited.

Nov 18, 2024ComplaintNo deficiencies

CleanReport

An onsite complaint survey was conducted on November 18, 2024 for the investigation of the following intakes: AZ00218455, AZ00218458, AZ00206141, AZ00207097, AZ00192992. No deficiencies were cited.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(928) 778-4837

1045 Sandretto Drive

Prescott, AZ 86305

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

57 reviews from families & visitors

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Willow Creek Assisted Living, LLC

1.7 mi

Assisted Living · Prescott, AZ

Highgate Senior Living of Prescott Lakes

2.0 mi

Assisted Living · Prescott, AZ

★4.7(85)

Welcome Home Residential Adult Care

2.0 mi

Assisted Living · Prescott, AZ

Rolling Hills Manor Adult Care Home