Mount View Assisted Living
Families consistently rate this highly — reviewers highlight engaging and diverse activity calendar. Schedule a visit to confirm the fit.
based on 15 Google reviews
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What this means for your family
Mount View offers an excellent social environment with a robust activity schedule that keeps residents engaged. However, families should be aware of recent reports regarding communication gaps; we recommend establishing a clear protocol for medical updates and appointment notifications with the administration upon move-in.
Google Reviews
Google Reviews
15 reviews on Google“Mount View Assisted Living receives high praise for its robust activity calendar, which includes diverse options like crafts, outings, and social events that help residents stay engaged. However, recent feedback highlights significant concerns regarding communication lapses, specifically regarding medical updates and appointment scheduling, as well as unprofessional behavior from certain nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and diverse activity calendar
- Socially stimulating environment
- Well-maintained facility amenities
- Generally friendly and helpful staff
Concerns
- Poor communication regarding medical incidents and appointments (mentioned by 2 reviewers)
- Unprofessional or rude nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the energy here; could you walk us through some of the favorite activities on your current monthly calendar?
- 2With 156 residents, how do you ensure that everyone stays socially connected and doesn't feel lost in the crowd?
- 3What is your specific process for notifying family members if there is a change in a resident's health or a medical appointment scheduled?
- 4In the event of a medical emergency during the night, what is the immediate protocol for both the resident and the family?
- 5How do you support your nursing team to ensure they are providing the most professional and compassionate care possible?
- 6We noticed the facility looks very well-maintained; are there any upcoming renovations or new amenities planned for the residents?
Personalized based on this facility's data
Key Review Excerpts
“They keep her busy. She has Bible study, bingo nights, movie nights and these are only the activities she participates in. They had stain glass classes and had Medieval Times dinner and play.”
“There are a couple of nurses that are rude and nasty. They do not call when your parent has a fall or accident. The nurses do not call me because they think that I should not be bothered.”
“This place is wonderful- they put life into assisted living. My MIL is there - lots of great activities and outings. Great, caring staff.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
3 violations from 7 inspections
Apr 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 29, 2024Complaint
Resident services
Environmental standards
Food service
Oct 29, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 3, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Dec 12, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Dec 12, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Mount View Assisted Living, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit mountviewalf.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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