Mount Olivet Careview Home
Strong Medicare quality ratings; families often praise attentive and compassionate nursing staff. Still worth an in-person visit.
based on 40 Google reviews
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What this means for your family
Mount Olivet offers strong rehab and intergenerational programs that many families find beneficial for their loved ones. However, you must be diligent regarding the business office; ensure you have all billing policies in writing and clarify any financial agreements immediately. We also recommend touring the specific floor your loved one will reside on, as care quality has been reported to vary significantly by unit.
Google Reviews
Google Reviews
40 reviews on Google“Mount Olivet Careview Home receives highly polarized feedback, with many families praising the compassionate, attentive nursing care and the facility's intergenerational programs. However, significant concerns exist regarding aggressive and predatory billing practices, inconsistent care quality across different floors, and reports of rude or dismissive staff behavior. Families should be aware that experiences appear to vary greatly depending on the specific unit and the administrative interactions.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing staff
- Effective inpatient rehab services
- Engaging intergenerational programs
- Consistent, long-term staff in some units
Concerns
- Aggressive and predatory billing practices (mentioned by 4 reviewers)
- Rude, dismissive, or unprofessional staff behavior (mentioned by 4 reviewers)
- Inconsistent quality of care between floors/units (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your intergenerational programs; could you tell us more about how residents participate in those activities?
- 2Since some of your staff members have been with the facility for a long time, how do you ensure that same level of consistent care is felt across every unit and floor?
- 3How does your team approach communication with families to ensure we are always updated on any changes in our loved one's condition?
- 4Can you walk us through your specific protocols for medication management and how you prevent any errors?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
- 6How do you handle billing inquiries or discrepancies to ensure the process is transparent and easy for families to understand?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been incredibly attentive to her medical needs, identifying issues that had been missed prior to arriving at Mount Olivet. They have worked with her respectfully on pain management and consistently assist her with tasks.”
“The staff are very consistent (not a lot of turn around), the prices are all inclusive (which makes billing very straight forward). They provide everything their residence need.”
“The actual nursing facility is poorly run... the management of the home is careless with billing and blames families for their own business incompetence. The front office is also void of any compassion.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints that led to serious findings including abuse/neglect protection failures and inadequate reporting of incidents to authorities. The facility shows recurring problems with resident rights, safety hazards, and fire safety systems across multiple surveys. While all deficiencies appear corrected, the pattern of complaint-driven investigations and repeated safety violations warrants careful consideration during your visit.
Feb 25, 2026Routine6
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nov 18, 2025Complaint1
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jan 16, 2025Routine13
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper storage of liquid oxygen.
Jul 16, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 2, 2023Routine7
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Jun 4, 2024
$55,043
Ownership & Operations
Who Operates This Facility
Mount Olivet Careview Home
nonprofit
Ownership & Management
Owners
Mount Olivet Careview Home
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit mtolivethomes.org
Medicare data downloads
Original nursing home datasets
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