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Nursing HomeMedicaid Investigative

Mount Holly Rehabilitation & Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

62 Richmond Avenue, Lumberton, NJ 08048180 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 288 Google reviews

5
4
3
2
1
Mount Holly Rehabilitation & Healthcare Center Nursing Home in Lumberton, NJ — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (14 vs median 7)

Bottom 25% in NJ · Below recommended RN staffing · Worst in MARQUIS HEALTH SERVICES chain · $34,584 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly regarded for its physical therapy and clean environment, making it a strong candidate for post-surgical recovery. However, families should be proactive: ensure you have a direct line to the nursing station and ask specifically about their protocol for communicating hospital transfers, as this has been a point of failure for some families.

Google Reviews

Google Reviews

288 reviews on Google
Mount Holly Rehabilitation & Healthcare Center receives high praise for its dedicated therapy team and clean, welcoming environment. While many families report excellent, compassionate care, a minority of reviewers describe significant lapses in communication, hygiene, and responsiveness, particularly regarding weekend staffing and patient safety.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean8.0Activities9.0Meds5.0Memory6.0Comms6.0ValueN/A

Strengths

  • Highly effective and dedicated physical/occupational therapy team
  • Clean, well-maintained, and odor-free facility
  • Warm, friendly, and professional administrative and nursing staff
  • Engaging activities and community events for residents

Concerns

  • Inconsistent nursing care and slow response times, especially on weekends (mentioned by 4 reviewers)
  • Poor communication regarding patient status and hospital transfers (mentioned by 3 reviewers)
  • Hygiene issues, including reports of pests and lack of timely assistance with personal care (mentioned by 3 reviewers)
  • Lack of separation between rehab patients and those with dementia (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52024(53)4.62025(59)4.82026(44)

Distribution · 156 analyzed

5
133
4
9
3
3
2
2
1
9

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your therapy team; could you tell us more about how the physical and occupational therapists work with residents on their recovery goals?
  • 2Since we want to ensure consistent care, how does the nursing team manage communication and updates for families during the weekends or after-hours?
  • 3How do you manage the different needs of residents in the rehabilitation wing versus those receiving long-term memory care?
  • 4What specific protocols are in place to ensure timely assistance with personal care and to maintain the cleanliness of the resident rooms?
  • 5Could you describe some of the favorite community events or daily activities that help keep the residents engaged and social?
  • 6In the event of a medical emergency or a sudden hospital transfer, what is the process for notifying the family and ensuring a smooth transition?

Personalized based on this facility's data


Key Review Excerpts

My Mom is in Rehab there for the very 1st time and likes it , she says the Staff has all been friendly and helpful to her and she is being taken care of and checked in on often.

Rehab patient's family · 2024★★★★★

My husband is a patient there and I have the greatest confidence in the care he is receiving at MHR. He had spent months in another facility which failed him in every important way.

Long-term resident's family · 2024★★★★★

The nurses and staff are phenomenal. My great grandmother with dementia who doesn’t speak English has been living here for a few years and we never have to stress over the care she’s in.

Memory care family member · 2025★★★★★
Source: 288 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.37hrs
49%
Registered nurses for medical care
Total Nursing
3.38hrs
82%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
15.4%
NJ
12.7%
Burlington
11.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.5%
Worse than Avg
Here
25.5%
US
19.4%
NJ
15.7%
Burlington
17.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
15.3%
NJ
9.1%
Burlington
8.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility19.5%
Worse than Avg
Here
19.5%
US
12.1%
NJ
11.7%
Burlington
17.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.1%
Mixed vs Avgs
Here
12.1%
US
14.4%
NJ
9.2%
Burlington
8.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
5.3%
NJ
4.6%
Burlington
4.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility55.9%
Worse than Avg
Here
55.9%
US
79.7%
NJ
80.1%
Burlington
77.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility78.5%
Mixed vs Avgs
Here
78.5%
US
81.8%
NJ
78.7%
Burlington
75.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
NJ
1.2%
Burlington
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Well above state avg (8.5)
12 complaint-triggered
$34,584 in fines

Mount Holly Rehabilitation & Healthcare Center shows concerning patterns with 47 deficiencies across multiple surveys, including family complaints that triggered 15 violations. Recurring issues span quality of care, nursing staffing, and safety hazards, with problems persisting from 2021 through 2025. Most recent violations in February 2025 include serious concerns about resident protection from abuse and inadequate staffing levels, though the facility has provided correction dates for all cited deficiencies.

Feb 7, 2025Complaint
10
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Feb 7, 2025Routine
15
0281Potential for harm · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · WidespreadCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0676Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

May 20, 2023Routine
13
0808Immediate jeopardy · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

May 20, 2023Complaint
2
0725Actual harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 12, 2021Routine
4
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0352Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Federal Penalties

Fine

May 20, 2023

$34,584

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mount Holly Rehabilitation & Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Marquis Health Services

Chain Size

88 facilities nationwide

Chain avg rating: 3.0/5 · Rank 68 of 80 (Worst)

Ownership & Management

Key personnel

Td Bank N.a.5% or Greater Security InterestBauer, GaryManaging Control - Governing BodyDallos, TimothyManaging Control - Governing BodyHarman, DinaManaging Control - Governing BodyViroja, YogeshManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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