Mount Holly Rehabilitation & Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 288 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (14 vs median 7)
Bottom 25% in NJ · Below recommended RN staffing · Worst in MARQUIS HEALTH SERVICES chain · $34,584 in fines · Abuse citation
What this means for your family
This facility is highly regarded for its physical therapy and clean environment, making it a strong candidate for post-surgical recovery. However, families should be proactive: ensure you have a direct line to the nursing station and ask specifically about their protocol for communicating hospital transfers, as this has been a point of failure for some families.
Google Reviews
Google Reviews
288 reviews on Google“Mount Holly Rehabilitation & Healthcare Center receives high praise for its dedicated therapy team and clean, welcoming environment. While many families report excellent, compassionate care, a minority of reviewers describe significant lapses in communication, hygiene, and responsiveness, particularly regarding weekend staffing and patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and dedicated physical/occupational therapy team
- Clean, well-maintained, and odor-free facility
- Warm, friendly, and professional administrative and nursing staff
- Engaging activities and community events for residents
Concerns
- Inconsistent nursing care and slow response times, especially on weekends (mentioned by 4 reviewers)
- Poor communication regarding patient status and hospital transfers (mentioned by 3 reviewers)
- Hygiene issues, including reports of pests and lack of timely assistance with personal care (mentioned by 3 reviewers)
- Lack of separation between rehab patients and those with dementia (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 156 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your therapy team; could you tell us more about how the physical and occupational therapists work with residents on their recovery goals?
- 2Since we want to ensure consistent care, how does the nursing team manage communication and updates for families during the weekends or after-hours?
- 3How do you manage the different needs of residents in the rehabilitation wing versus those receiving long-term memory care?
- 4What specific protocols are in place to ensure timely assistance with personal care and to maintain the cleanliness of the resident rooms?
- 5Could you describe some of the favorite community events or daily activities that help keep the residents engaged and social?
- 6In the event of a medical emergency or a sudden hospital transfer, what is the process for notifying the family and ensuring a smooth transition?
Personalized based on this facility's data
Key Review Excerpts
“My Mom is in Rehab there for the very 1st time and likes it , she says the Staff has all been friendly and helpful to her and she is being taken care of and checked in on often.”
“My husband is a patient there and I have the greatest confidence in the care he is receiving at MHR. He had spent months in another facility which failed him in every important way.”
“The nurses and staff are phenomenal. My great grandmother with dementia who doesn’t speak English has been living here for a few years and we never have to stress over the care she’s in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mount Holly Rehabilitation & Healthcare Center shows concerning patterns with 47 deficiencies across multiple surveys, including family complaints that triggered 15 violations. Recurring issues span quality of care, nursing staffing, and safety hazards, with problems persisting from 2021 through 2025. Most recent violations in February 2025 include serious concerns about resident protection from abuse and inadequate staffing levels, though the facility has provided correction dates for all cited deficiencies.
Feb 7, 2025Complaint10
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Feb 7, 2025Routine15
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
May 20, 2023Routine13
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
May 20, 2023Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 12, 2021Routine4
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal Penalties
Fine
May 20, 2023
$34,584
Ownership & Operations
Who Operates This Facility
Mount Holly Rehabilitation & Healthcare Center
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Chain avg rating: 3.0/5 · Rank 68 of 80 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
288 reviews from families & visitors
Official Website
Visit mounthollyrehabhc.com
Medicare data downloads
Original nursing home datasets
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