Nursing Home Medicare 5-star

Moravian Village of Bethlehem

Strong Medicare quality ratings; public reviewers often praise clean and well-maintained grounds. Still worth an in-person visit.

634 East Broad Street, Bethlehem, PA 18018|93 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

2.8/5

based on 22 Google reviews

(610) 625-4885 Directions Website

Street View

Email Moravian Village of Bethlehem to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Moravian Village of Bethlehem has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and well-maintained grounds and proactive rehab and nursing care for some. Review the component ratings and current source records before deciding.

Google Reviews

24 public Google reviews available

Moravian Village of Bethlehem presents a polarized experience, with some families praising the cleanliness and attentive care, while others report significant failures in medication management and staff responsiveness. Recent reviews highlight serious concerns regarding food quality, restrictive policies, and poor communication between staff members. Families should be aware that experiences appear to vary significantly depending on the specific department and staff interactions.

Quality Themes

Tap a score for details

Strengths

Clean and well-maintained grounds
Proactive rehab and nursing care for some
Helpful custodial and maintenance staff

Concerns

Medication management and delays (mentioned by 2 reviewers)
Staff rudeness and lack of responsiveness (mentioned by 3 reviewers)
Poor food quality and restrictive dining policies (mentioned by 2 reviewers)
Understaffing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 24 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the importance of timely care, could you walk us through your current process for medication administration and how you ensure residents receive their doses on schedule?
2We understand that communication is vital for peace of mind; what is the best way for families to stay updated on their loved one’s daily health and well-being?
3How do you approach the dining experience to ensure it is both nutritious and enjoyable, and are there options for residents who have specific preferences or dietary needs?
4With a 4/5 staffing rating, could you share how you support your nursing team to ensure they remain responsive and attentive to the individual needs of each resident?
5What specific activities or social programs are available to help residents engage with one another and maintain a sense of community throughout the week?
6How does your clinical team coordinate care and communicate with families when a resident experiences a change in health status or requires urgent medical attention?

Personalized based on this facility's data

Key Review Excerpts

“My sister has been in the Health Care Center for 1.5 years. She is always clean and well groomed. Her room is also very clean and her laundry is taken care of promptly.”

Long-term resident's family · 2023★★★★☆

“Do not stay here if you need timely pain medication. Their personal buzzer system is a cruel joke. The aide responds, you tell her you need pain medication, she cancels your buzzer and supposedly goes to tell the nurse who can administer it.”

Rehab patient · 2024★☆☆☆☆

“My father had been a pt there over a month. Food is horrible and meat can hardly be cut with knife. Myself and family would always bring him food and kept in refrigerator to hear and eat as wanted.”

Long-term resident's family · 2025★☆☆☆☆

Source: 24 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.22hrs

Registered nurses for medical care

Total Nursing

4.33hrs

All nurses + aides combined

Staff Turnover

47%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility10.4%

Better than Avg

Here

10.4%

15.4%

17.7%

Northampton

24.9%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.0%

Better than Avg

Here

99.0%

93.5%

87.5%

Northampton

88.3%

Residents with depression symptoms

↓ Lower is better

This Facility3.2%

Better than Avg

Here

3.2%

12.8%

10.8%

Northampton

9.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility18.1%

Better than Avg

Here

18.1%

19.5%

20.0%

Northampton

27.0%

Residents needing more daily help over time

↓ Lower is better

This Facility22.1%

Worse than Avg

Here

22.1%

13.9%

16.8%

Northampton

15.9%

Residents whose walking got worse

↓ Lower is better

This Facility9.8%

Better than Avg

Here

9.8%

14.1%

17.0%

Northampton

15.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.8%

Better than Avg

Here

95.8%

79.8%

68.7%

Northampton

61.7%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility96.3%

Better than Avg

Here

96.3%

82.0%

70.0%

Northampton

74.2%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.9%

Worse than Avg

Here

2.9%

1.6%

1.4%

Northampton

3.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

6findings in history

Latest survey: 4 · well below PA avg (10.1)

3 complaint-triggered findings

Moravian Village of Bethlehem shows a relatively clean inspection record with only 4 deficiencies across 3 surveys, all corrected by the facility. One family filed a complaint regarding accident prevention and supervision safety. The deficiencies involved treatment care, family notification requirements, safety supervision, and waste disposal. Since issues span different care areas without recurring patterns and all have been addressed, this suggests responsive facility management.

Apr 9, 2026Complaint1 finding

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Mar 12, 2026Complaint2 findings

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 18, 2025Routine1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 14, 2023Routine2 findings

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0814Minimal · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Moravian Village of Bethlehem

Organization Type

nonprofit

Ownership & Management

Owners

Bethlehem Area Moravians, INC

Owner · Organization

Key personnel

Boyd, TerriOfficer / DirectorBoyer, BethOfficer / DirectorCharrier, DavidOfficer / DirectorDavison, BrianOfficer / DirectorKleintop, DouglasOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(610) 625-4885

moravianvillage.com

634 East Broad Street

Bethlehem, PA 18018

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

22 reviews from families & visitors

Official Website

Visit moravianvillage.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.