Moraga Post Acute
Strong Medicare quality ratings; families often praise compassionate and skilled nursing and therapy staff. Still worth an in-person visit.
based on 45 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation, particularly due to the highly praised physical therapy and nursing teams. However, families should closely monitor medication schedules and weekend care, as there have been documented instances of significant lapses in care and staffing shortages during off-hours.
Google Reviews
Google Reviews
45 reviews on Google“Moraga Post Acute is highly regarded for its compassionate nursing and physical therapy teams, with many families praising the facility's ability to help residents regain mobility after major medical events. While the facility is noted for being clean and having beautiful outdoor spaces, some families have reported serious concerns regarding medication delays and weekend staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled nursing and therapy staff
- Clean and well-maintained facility with beautiful grounds
- Effective rehabilitation and physical therapy programs
- Engaging activities and social programs
Concerns
- Weekend staffing shortages
- Serious medical neglect (medication and hygiene delays)
- Unprofessional communication from social work/case management
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates to respond to positive reviews, often failing to acknowledge specific staff members mentioned. Responses to negative reviews are brief and avoid addressing specific allegations or providing resolutions.
Questions for Your Tour
- 1It's wonderful to see how well-maintained the grounds are; what kind of outdoor activities or social programs do you have planned for the residents this season?
- 2I noticed the team is very responsive to feedback from families; how does the administration typically communicate updates or changes in care plans to us?
- 3With the high marks for your therapy programs, could you tell me more about how the physical therapy team works with residents to meet their specific rehabilitation goals?
- 4What specific protocols are in place to ensure that medication administration remains consistent and timely, especially during shift changes or over the weekends?
- 5In the event of a medical emergency during the night or on a weekend, how is the nursing staff structured to ensure immediate response?
- 6How does the nursing team manage daily hygiene routines to ensure every resident receives personalized attention and care throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“Moraga Post Acute is an excellent facility! They cared for my mother as they would their own loved one. While in their care my mother received consistently compassionate care, exemplary physical therapy and superb case management.”
“I was an inpatient at Moraga Post Acute for 18 days following a head-on collision... A few staff members truly stood out for their dedication and compassion. Michelle (RN) and Jit (CNA) consistently went above and beyond in their care.”
“They didn’t give her medications for over 17 hours and left her in soiled underpants for 17 hours as well. She was supposed to be on a bipap machine during the night but the one that they put on her was broken.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Moraga Post Acute has recurring issues across multiple surveys in three main areas: nutrition and food service, medication management, and fire safety systems. While all deficiencies show correction dates, the pattern of repeated problems with dietary staffing, food handling, pharmacy services, and fire safety equipment suggests ongoing operational challenges. Families did file complaints that triggered inspections regarding care planning and treatment concerns.
Mar 12, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Mar 5, 2026Complaint1
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Nov 8, 2024Routine18
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 3, 2023Routine10
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 1, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 9, 2021Routine16
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Ownership & Operations
Who Operates This Facility
Moraga Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 24 of 260 (Best)
Ownership & Management
Owners
Providence Group North LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit moragapa.com
Medicare data downloads
Original nursing home datasets
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