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Nursing HomeMedicaid

Montgomery Nursing & Rehab Ctr

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

State Route 127, Hillsboro, IL 62049110 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 14 Google reviews

5
4
3
2
1
Montgomery Nursing & Rehab Ctr Nursing Home in Hillsboro, IL — Street View
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What this means for your family

This facility receives high marks for its clean environment and compassionate staff, making it a strong candidate for those prioritizing a welcoming atmosphere. Since there are no negative reviews or specific concerns mentioned, we recommend scheduling a tour to observe the staff-to-resident interaction firsthand to ensure it meets your specific needs.

Google Reviews

Google Reviews

14 reviews on Google
Montgomery Nursing & Rehab Center is consistently praised by reviewers for its dedicated and caring staff who treat residents like family. Visitors frequently highlight the facility's cleanliness and well-maintained environment as key positive attributes.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Dedicated and compassionate nursing staff
  • Clean and well-maintained facility
  • Welcoming, family-oriented atmosphere

Rating Trends

Tap a year to see what changed

2345.02016(1)4.52017(4)5.02022(3)5.02023(4)5.02025(1)5.02026(1)

Distribution · 14 analyzed

5
13
4
0
3
1
2
0
1
0

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've noticed how much the management values feedback through their responses to families; how does the team incorporate resident and family suggestions into daily care?
  • 2The facility looks very clean and well-maintained, but how do you ensure that the level of care remains consistent during busy shifts?
  • 3What specific steps are in place to ensure there is enough nursing support available for residents at all hours of the night?
  • 4In the event of a sudden medical change or an emergency after hours, what is the immediate protocol for notifying the family and coordinating care?
  • 5We love the family-oriented atmosphere we see here; what kind of daily activities or social events are available to help residents stay engaged with each other?
  • 6How does the nursing team manage the specific care needs and medication schedules for all 110 residents to ensure no one is overlooked?

Personalized based on this facility's data


Key Review Excerpts

The staff at Montgomery Nursing and Rehabilitation Center go above and beyond caring for your loved ones. Your loved family member becomes part of the family.

Family member of former patients · 2023★★★★★

Amazing Staff! The facility was very clean and well kept.

Visitor · 2023★★★★★

Beautiful facility with an amazing team!

Visitor · 2022★★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.25hrs
33%
Registered nurses for medical care
Total Nursing
2.76hrs
67%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility76.5%
Worse than Avg
Here
76.5%
US
12.1%
IL
52.5%
Montgomery
22.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
19.5%
IL
18.3%
Montgomery
17.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IL
90.0%
Montgomery
92.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IL
91.8%
Montgomery
95.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
15.5%
IL
21.8%
Montgomery
17.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
IL
6.6%
Montgomery
5.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
IL
63.1%
Montgomery
81.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IL
69.0%
Montgomery
80.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
IL
2.4%
Montgomery
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Well below state avg (12.0)
4 complaint-triggered
$12,048 in fines

Families have filed complaints leading to deficiency findings, including safety hazards and resident rights violations. The facility shows recurring issues with medication management, safety/fire protection, and basic care quality across multiple surveys. While all deficiencies indicate correction dates, problems persist in similar areas over time, suggesting ongoing challenges with consistent care standards.

Mar 24, 2026Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 27, 2025Routine
5
0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

May 23, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 13, 2024Routine
3
0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Sep 26, 2023Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Feb 15, 2023Routine
9
0580Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0133Potential for harm · PatternCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Federal Penalties

Fine

May 23, 2024

$12,048

Ownership & Operations

Who Operates This Facility

Owner / Operator

Montgomery Nursing & Rehab Ctr

Organization Type

for profit

Chain Affiliation

Chain Name

Helia Healthcare

Chain Size

13 facilities nationwide

Chain avg rating: 2.5/5 · Rank 5 of 13

Ownership & Management

Owners

Miller, Stephen

Owner

100%

Key personnel

Cox, ChristopherW-2 Managing EmployeeMiller, StephenW-2 Managing EmployeeMiller, StephenOfficer / DirectorMills, MichaelOfficer / DirectorMueller, NatalieManager
Source: Medicare provider data

Contact

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References & Resources

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