Montgomery Children's Specialty Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 145 Google reviews

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What this means for your family
This facility is highly praised for its warm, family-like environment and professional admissions team, making it a strong candidate for pediatric specialty care. However, because there are historical reports of concerns regarding staffing and incident documentation, we strongly recommend that families ask for a detailed explanation of their patient safety protocols and how they handle incident reporting during your tour.
Google Reviews
Google Reviews
145 reviews on Google“Montgomery Children's Specialty Center is highly regarded by families for its compassionate, child-focused care and clean, well-maintained environment. Reviewers frequently praise the professionalism and dedication of specific staff members, particularly in admissions and nursing, noting that the facility feels more like a family home than a clinical institution. While the vast majority of feedback is glowing, a small number of critical reviews mention concerns regarding staffing levels and patient safety protocols.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing staff
- Clean and well-maintained facility
- Helpful and responsive admissions team
- Family-oriented, welcoming atmosphere
Concerns
- Understaffing leading to poor care quality (mentioned by 2 reviewers)
- Inadequate documentation or reporting of patient incidents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 145 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to family feedback online; how do you incorporate that family input into your daily care planning?
- 2Given the current CMS staffing rating, could you walk me through how you ensure consistent, high-quality attention for each of the 54 residents throughout the day and night?
- 3I understand that clear communication is vital; what is your protocol for documenting and updating families immediately following any medical incident or change in a resident's condition?
- 4With a 4.9-star rating for your atmosphere, what specific daily activities or programs do you find are most effective at keeping residents engaged and feeling like part of a family?
- 5Regarding the recent health inspection findings, what specific steps or improvements has the leadership team implemented to address those areas and ensure a higher standard of care moving forward?
- 6How does your nursing team balance the need for clinical medical care with the warm, compassionate environment that so many families have praised in your reviews?
Personalized based on this facility's data
Key Review Excerpts
“The facility is also very clean, and they always have medical staff there 24/7 which is very reassuring when admitting a child with severe disabilities and risk of aspiration and seizures.”
“Everyone appeared to be so happy, greetful and helpful in assisting me, a patient even came up to me and welcomed me. This was definitely not the typical nursing home I'm used to seeing, it was definitely more like a family home.”
“The staff is well-trained , attentive and committed to maintaining a safe environment. The team works together to meet each child’s individual needs. The building is clean and organized.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
10
measures
1
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who were physically restrained
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Montgomery Children's Specialty Center has 19 deficiencies across three surveys, with all issues reportedly corrected by the facility. The most recurring problems involve nutrition and dietary services, infection control, and fire safety systems. Deficiencies span from 2018 to 2023, suggesting some care areas may need ongoing attention, though no complaints were filed by families during this period.
May 25, 2023Routine9
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Oct 10, 2019Routine3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Oct 18, 2018Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Montgomery Children's Specialty Center
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
145 reviews from families & visitors
Official Website
Visit tutera.com
Medicare data downloads
Original nursing home datasets
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