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Assisted Living

Montage Creek

Families consistently rate this highly — reviewers highlight kind and accommodating staff. Schedule a visit to confirm the fit.

1968 Sunrise Dr, Montrose, CO 81401107 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.7/5

based on 18 Google reviews

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Montage Creek Assisted Living in Montrose, CO — Street View
Street View

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What this means for your family

Montage Creek is highly regarded for its compassionate staff and active community life, making it a strong candidate for those needing assisted living or memory care. While the overall feedback is excellent, ensure you meet the administrative team during your tour to confirm that the communication style aligns with your expectations.

Google Reviews

Google Reviews

18 reviews on Google
Montage Creek is consistently praised by families for its kind, attentive staff and its ability to provide a welcoming, clean environment for residents. Reviewers highlight that their loved ones, including those with memory care needs, feel well-supported and engaged through various activities and worship services.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities10.0MedsN/AMemory10.0Comms8.0ValueN/A

Strengths

  • Kind and accommodating staff
  • Clean and well-maintained facilities
  • Engaging activities and social programs
  • Strong communication with families

Concerns

  • Unprofessional or rude administrative/phone staff

Rating Trends

Tap a year to see what changed

2345.0'17(1)3.05.0'19(1)5.01.0'23(1)5.05.0'25(4)5.0'26(1)

Distribution · 19 analyzed

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17
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How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that the team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily relationship with families?
  • 2Given that your social programs are a highlight for many, could you walk me through what a typical week of activities looks like for a new resident?
  • 3I've heard great things about your maintenance and cleanliness; what is your process for ensuring residents' living spaces stay in top condition?
  • 4When I need to reach out with questions or concerns, what is the best way to ensure I’m connecting with the right administrative contact to get a timely response?
  • 5How does your nursing team manage medical needs or potential emergencies to ensure residents feel safe and supported around the clock?
  • 6Since your staff is known for being so kind and accommodating, how do you foster that culture of care during the onboarding and training process?

Personalized based on this facility's data


Key Review Excerpts

My 90-year-old father has lived at Montage Creek A/L for over two years and loves everything about it! He raves about the food and appreciates all the activities that keep him busy and healthy.

Resident's daughter · 2024★★★★★

What makes Montage Creek so special is the staff. With my husband's physical and mental challenges, everyone is so kind and so accommodating.

Resident's wife and independent living resident · 2024★★★★★

She has bad days but these people still take exceptional care of him. He is never alone. Love how he is taken care of.

Memory care family member · 2020★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

4total
3deficiencies
Mar 17, 2025Complaint
N/A0000 & 9999

A revisit survey was completed on 3/17/25 for all previous deficiencies cited on 11/19/24. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Nov 19, 2024Complaint
N/A0000, 0530, 0610 and 2 more

A relicensure survey with complaint #CO34139 was completed on 11/19/24. Deficiencies were cited. Based on interview and record review, the residence failed to ensure the administrator and qualified medication administration persons supervisor completed and documented audits of the accuracy and completeness of medication administration records, medication error reports, and medication disposal records, affecting eight of 10 sample residents (#2-#7, #9, #10).Findings include:On 11/19/24 at 8:49 p.m., documentation of the residence' s quarterly medication audit was requested but not provided.On 11/19/24 at 11:54 a.m., the administrator stated she knew the regulations well, but she had not completed a quarterly medication audit because of the recent turnover in the nursing position. Based on interview and record review, the residence failed to ensure the administrator completed the required administrator training, affecting 87 current residents.Findings include:On 11/19/24 at 8:39 a.m., the administrator training certificate was requested. At approximately 9:00 a.m., an administrator training certificate of the business office coordinator was presented. On 11/19/24 at 9:11 am, the administrator stated she had a National Healthcare Association certification and was unaware that she needed 40 hours of administrator training before assuming an administrator position. Based on interview and record review, the residence failed to obtain a named-based criminal history report conducted by the Colorado Bureau of Investigation (CBI) for staff members before hire and on-boarding for two of three sample staff (#2, #3), affecting 87 current residents.Findings include:The staff file for Staff #2 revealed a hire date of 5/4/22. A CBI criminal background check was completed on 5/5/22. The staff file for Staff #3 revealed a hire date of 10/1/19. The staff file did not include a CBI criminal background check.On 11/19/24 at 3:45 p.m., the business office coordinator stated, "We do not have a background check for Staff #3." THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.25.9 Each resident shall be re-assessed to determine his or her continued need for a secure environment every six (6) months and whenever the resident' s condition changes from baseline status. (A) As part of the secure environment re-assessment, the assisted living residence shall consult with the resident' s attending practitioner, family, and/or resident' s representative and review service documentation dating back to the most recent comprehensive assessment.

Aug 8, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Jan 26, 2023Complaint
N/A0000 & 1468

A licensure revisit was completed on 1/26/23 for all previous deficiencies cited on 9/17/21. A deficiency was cited. Based on record review and interview, the residence failed to be responsible for complying with authorized practitioner' s orders associated with medication administration, affecting one of five sample residents (#21). Findings include: The residence' s Medication Refills policy, dated 6/21/21, read in part: "Medications are never allowed to run out unless directed to by the physician."Resident #21 was admitted to the residence on 8/5/20 with diagnoses including dementia.A written practitioner' s order, dated 8/18/22, directed the residence to administer acetaminophen 1000 mg four times daily. However, the January 2023 medication administration record read the resident was not administered the medication for the 6:00 a.m., 12:00 p.m., and 6:00 p.m. doses on 1/16, and for the 12:00 a.m. and 6:00 a.m. doses on 1/17/23 for a total of five missed doses due to the medication being out of stock. On 1/26/23 at 7:41 a.m., Staff #1 stated residents should never run out of prescribed medication.On 1/26/23 at approximately 12:00 p.m., the administrator designee confirmed Resident #21 had missed doses of her medication. The administrator designee acknowledged that residents should not miss doses of prescribed medications.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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