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Nursing HomeMedicaid Investigative

Momentous Health at Vandalia

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

208 North Cassel Road, Vandalia, OH 45377118 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 40 Google reviews

5
4
3
2
1
Momentous Health at Vandalia Nursing Home in Vandalia, OH — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (21 vs median 8.0)
  • High staff turnover (57%)

Bottom 25% in OH · Critically understaffed (RN)

Source: Medicare data

What this means for your family

While the facility offers strong therapy services and a warm environment for some, the recurring reports of administrative failures and communication blackouts are concerning. If you choose this facility, ensure you have a direct line to a specific staff member and plan to be physically present regularly to advocate for your loved one's needs.

Google Reviews

Google Reviews

40 reviews on Google
Momentous Health at Vandalia receives highly polarized feedback, with some families praising the therapy department and individual staff members, while others report severe concerns regarding administrative incompetence and communication. While many reviewers appreciate the facility's atmosphere and care quality, a significant number of recent reports highlight persistent issues with unanswered phones, billing mismanagement, and poor responsiveness from management.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean7.0Activities8.0Meds2.0Memory9.0Comms1.0ValueN/A

Strengths

  • Top-tier therapy department
  • Warm, family-like atmosphere
  • Attentive nursing staff
  • Clean, well-maintained facility

Concerns

  • Chronic failure to answer phones or communicate with families (mentioned by 6 reviewers)
  • Poor administrative and billing management (mentioned by 3 reviewers)
  • Inconsistent quality of care and safety issues (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'18(2)'20(4)'22(5)'24(5)'26(3)

Distribution · 37 analyzed

5
20
4
5
3
0
2
2
1
10

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that communication is a top priority for our family, what specific protocols are in place to ensure we receive timely updates regarding our loved one's care?
  • 2I noticed the therapy department is highly regarded here; how do you integrate those therapy services into the daily routine to ensure residents stay active and engaged?
  • 3Could you walk us through your current process for medication management to ensure accuracy and consistency for residents?
  • 4We understand that administrative and billing questions can arise; what is the best way for us to reach the office team to ensure we get a prompt response?
  • 5With the recent focus on staffing and care quality, what steps is the facility taking to ensure consistent, high-quality attention for every resident?
  • 6How does the facility handle urgent medical concerns or emergencies, and what is your process for notifying family members during those times?

Personalized based on this facility's data


Key Review Excerpts

Facility that cares for its residents. Therapy department is top of the line and food is always good.

Family member · 2022★★★★

Instead of thinking he was too difficult to deal with, they thought he was funny. They adored him and treated him with re

Memory care family member · 2019★★★★★

Phone is frequently unanswered. I do not get bill from nursing home. Very difficult to get hold of billing office. Business part of nursing home is poorly run in my opinion.

Long-term resident's family · 2024★★☆☆☆
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
2.97hrs
72%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility97.4%
Worse than Avg
Here
97.4%
US
12.1%
OH
28.2%
Montgomery
23.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
19.5%
OH
25.4%
Montgomery
23.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
14.4%
OH
5.8%
Montgomery
8.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
15.3%
OH
6.9%
Montgomery
10.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility85.9%
Worse than Avg
Here
85.9%
US
93.4%
OH
92.6%
Montgomery
90.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.9%
Worse than Avg
Here
90.9%
US
95.5%
OH
94.5%
Montgomery
92.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.9%
Worse than Avg
Here
41.9%
US
81.8%
OH
78.4%
Montgomery
72.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
79.7%
OH
75.6%
Montgomery
71.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Worse than Avg
Here
1.8%
US
1.6%
OH
1.2%
Montgomery
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
Well above state avg (10.1)
33 complaint-triggered

Family complaints have triggered a significant portion of this facility's 95 deficiencies across recent years, indicating ongoing resident and family concerns. The most recurring problems involve fire safety systems, medication management, and maintaining safe living environments. While the facility has correction dates for most issues, repeated violations in fire safety and medication labeling suggest persistent operational challenges that families should discuss during visits.

Mar 16, 2026Complaint
3
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Dec 4, 2024Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Oct 8, 2024Complaint
22
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Sep 4, 2024Complaint
1
0837Potential for harm · WidespreadResolved (past non-compliance)

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

May 22, 2024Complaint
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 14, 2024Complaint
1
0839Potential for harm · WidespreadCorrected

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Momentous Health at Vandalia

Organization Type

for profit

Ownership & Management

Owners

Stein, Mark

Owner

50%

Tenenbaum, Michael

Owner

50%

Key personnel

Stein, MarkOfficer / DirectorTenenbaum, MichaelOfficer / DirectorFerguson, HaroldManagerWalter, MandyManagerFerguson, HaroldAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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