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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 80 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 46% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 10 findings, above the AL average of 3.9. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Reviews for Mobile Nursing and Rehabilitation Center are deeply polarized, with some families praising specific staff members for compassionate care, while many others report severe neglect and poor communication. Common criticisms include significant understaffing on weekends, slow response times to call buttons, and concerns regarding cleanliness and the quality of food. Families should be aware of the high volume of negative reports regarding basic patient care and responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 150 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“Shout out to the incredible over the top staff at Gulf Coast, Especially Jessica the head of Therapy dept, Lane, who had her walking in a week and Lily, who did wonderful speech therapy with her.”
“The night nurses completely ignored her. They never came in her room to help her at all. They never gave her any of her pain medication.”
“On the weekends, the place is barely staffed so if you are a resident you are either going to stay in bed all day or be up in a wheel chair ALL day.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with families filing four complaint-triggered deficiencies in 2025 related to abuse reporting, medication management, and medical records. The most recurring issues involve medication management and pharmacy services, electrical/safety systems, and fire safety equipment, with problems appearing across multiple surveys from 2018 to 2025. While the facility has provided correction dates for all deficiencies, the persistence of safety and medication issues across years suggests ongoing operational challenges families should carefully evaluate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Meet the requirements of an integrated health system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Federal Penalties
Fine
Jun 27, 2025
$8,788
Mobile Nursing and Rehabilitation Center
for profit
Norbert Bennett & Donald Denz
25 facilities nationwide
Chain avg rating: 1.7/5 · Rank 13 of 29
Owners
Undisclosed
Ownership Data Not Available · Organization
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit gulfcoasthealthandrehab.com
Medicare data downloads
Original nursing home datasets
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These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Gulf Coast Health and Rehabilitation, LLC
< 1 miNursing Home · Mobile, AL
Knollwood Healthcare
4.3 miNursing Home · Mobile, AL
Lynwood Rehabilitation and Healthcare Center
6.0 miNursing Home · Mobile, AL
Crowne Health Care of Springhill
6.1 miNursing Home · Mobile, AL
Springhill Senior Residence
6.2 miNursing Home · Mobile, AL
Palm Gardens Health and Rehabilitation, LLC
6.9 miNursing Home · Mobile, AL