Mitchell Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 49 Google reviews
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What this means for your family
While Mitchell Manor is frequently praised for its effective physical therapy and rehab programs, the facility has a concerning history of reports regarding cleanliness and lapses in basic patient hygiene. Before choosing this facility, we strongly recommend conducting an unannounced tour to inspect the cleanliness of the rooms and asking management directly about their current protocols for infection control and medication monitoring.
Google Reviews
Google Reviews
49 reviews on Google“Mitchell Manor receives high praise for its dedicated nursing staff and effective rehabilitation therapy programs, with many families noting that their loved ones received compassionate care. However, there are serious, recurring reports regarding facility cleanliness, hygiene standards, and occasional neglect, suggesting a significant inconsistency in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation and physical therapy team
- Compassionate and attentive nursing staff
- Welcoming and friendly atmosphere for visitors
- Strong communication from specific administrative staff
Concerns
- Poor facility cleanliness and hygiene (mentioned by 3 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
- Inadequate patient care and neglect (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much the administration values feedback through your review responses; how does the team use resident and family input to improve daily care?
- 2What specific protocols do you have in place to ensure medication management is handled accurately and consistently every day?
- 3Could you walk us through your daily cleaning and housekeeping schedule to ensure the resident rooms and common areas stay fresh and hygienic?
- 4With the high praise your physical therapy team receives, how would you describe the rehabilitation process for someone looking to regain their strength?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
- 6In the event of a medical emergency during the night, what is the specific procedure for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The PT department and OT are dedicated to patients recovery. The nurses and aids are extremely nice and knowledgeable. I’m welcomed by name and smiles and my grandparents have met other residents and caregivers that they call friends.”
“I asked to get cleaner to clean the room my uncle is in the lady tells me they don't have any they use SOAP and water! Really! The soap dispenser didn't have any soap in it, no hand sanitizer!”
“Dr. Lopez only seen my mother 1 time in 6 weeks. She was there so the antibiotic she needed could be monitored. Vancomycin is known to build up and cause kidney damage if not monitored by blood draws before and after. This was not done and my mom was found unresponsive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mitchell Manor has concerning recurring problems with families filing complaints about resident safety hazards, medication management, and infection control appearing across multiple surveys. The facility shows persistent issues with fire safety systems, environmental cleanliness, and medication errors, with some problems recurring over several years despite reported corrections. Recent complaints in 2025 involved resident protection and adequate nutrition, suggesting ongoing care quality concerns that warrant careful consideration.
May 1, 2026Routine21
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Dec 18, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Aug 18, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 28, 2025Routine7
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 25, 2024Routine9
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jul 26, 2023Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Mitchell Manor
nonprofit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 142 of 194
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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