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Supported Living

Mission Vista

Families consistently rate this highly. Schedule a visit to confirm the fit.

630 N. Chelan Ave., Suite a 1, Wenatchee, WA 98801Licensed & Active
Source: WA DSHS — view official record
Google rating
4.0/5

based on 5 Google reviews

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Mission Vista Supported Living in Wenatchee, WA — Street View
Street View

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What this means for your family

The available reviews for this facility consist only of star ratings with no accompanying text. We recommend contacting the facility directly to schedule a tour and asking for references from current residents' families to get a clearer picture of the care provided.

Google Reviews

Google Reviews

5 reviews on Google
The provided reviews for Mission Vista consist entirely of star ratings without any written feedback or descriptive content. Consequently, it is impossible to determine specific strengths, weaknesses, or operational themes based on these entries.

Rating Trends

Tap a year to see what changed

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Distribution · 5 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed how much you value feedback from your community; how does the team typically use resident or family suggestions to improve the facility?
  • 2What are some of the favorite daily activities or social outings that residents at Mission Vista look forward to the most?
  • 3Since this is a supported living environment, how do you balance providing necessary assistance with helping residents maintain their independence?
  • 4Could you walk me through the protocol for how the staff responds to a medical emergency or a sudden change in a resident's health during the night?
  • 5What does the meal program look like here, and how much flexibility is there for residents with specific dietary preferences?
  • 6How do the staff members build personal connections with the residents to ensure they feel at home in the Mission Vista community?

Personalized based on this facility's data

Source: 5 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
23deficiencies
Jul 7, 2025Investigation

Staff member B was suspended on 05/15/2025 following an audit and terminated on 06/02/2025 after receiving disqualifying background check results. A separate cover letter indicates deficiencies 64412 and 61958 were corrected as of 08/21/2025.

Background checks Requirements for service providersWAC 388-101D-0075Corrected Jul 7, 2025

The provider failed to complete a background check upon hire for one staff member, resulting in a staff member with a disqualifying conviction having unsupervised access to clients.

Sep 13, 2024Investigation

A subsequent follow-up inspection on 2025-03-10 found that the deficiencies (WAC 388-101D-0025-2-b, WAC 388-101D-0025-2, WAC 388-101D-0220, WAC 388-101D-0220-3) were corrected.

Implementation of the individual instruction and support planWAC 388-101D-0220Corrected Nov 2, 2024

Provider failed to revise and update the Individual Instruction and Support Plan (IISP) for a client to reflect significant changes in needs, failing to provide sufficient staff direction.

Service provider responsibilitiesWAC 388-101D-0025Corrected Nov 2, 2024

Provider failed to ensure a client had immediate access to staff or a way to contact staff in an emergency, leaving the client at risk.

Apr 15, 2024Investigation

The report includes a follow-up letter dated 03/04/2025 stating that the deficiencies identified in Compliance Determination 38182 were corrected.

Mandated reporting to the departmentWAC 388-101-4150Corrected Jun 5, 2024

Facility failed to make a mandated report to the Department regarding the theft of medications for 7 out of 7 residents, preventing the Department from evaluating systems to protect residents from financial exploitation.

Jun 26, 2023Investigation

The document references multiple complaint numbers: 80708, 81510, 81694, 84142, and 86118. A follow-up inspection on 12/04/2023 confirmed these were corrected.

Medication services GeneralWAC 388-101D-0295Corrected Aug 17, 2023

Provider failed to ensure client received medications as prescribed for 1 of 1 client. Multiple instances of missed doses and medication administration errors documented.

Feb 20, 2023Inspection

Includes a separate amended document dated 07/21/2023 stating that all listed deficiencies from this inspection were corrected.; Plan of Correction submitted by Executive Director Mark Payne.; The document is a partial Plan of Correction submission from Mission Vista.

Mandated reporting to the departmentWAC 388-101-4150

Provider failed to immediately report alleged neglect regarding a nurse-delegated task for one client.

Client health services supportWAC 388-101D-0150

Provider failed to ensure two clients received required assistance with health services, including tracking of bowel movements, sodium, calcium, and fluid intake.

Individual financial planWAC 388-101D-0240

Provider failed to ensure requirements for individual financial plans were met for three clients, specifically regarding cash management documentation and legal representative information.

Background checksWAC 388-101-4150Corrected Apr 10, 2023

Required FBI RAP sheet was not obtained for a staff member.

Physical & Safety RequirementsWAC 388-101D-0170Corrected Apr 10, 2023

Inadequate documentation of cleaning attempts/participation for clients.

Individual Financial Plan388-101D-0240Corrected Apr 10, 2023
Background checksWAC 388-101D-0075

Provider failed to obtain complete records of the Federal Bureau of Investigations (FBI) Record of Arrests and Prosecutions (RAP) sheets for one sampled staff member.

Physical and safety requirementsWAC 388-101D-0170

Provider failed to ensure physical safety requirements were met due to unsanitary conditions (fecal matter and urine) in a client's bathroom.

Reconciling and verifying client accountsWAC 388-101D-0255

Provider failed to reconcile and verify provider-managed client funds for two clients.

Treatment of ClientsWAC 388-101D-0130Corrected Apr 10, 2023

Bedroom windows were frosted without client consent (or failed to replace them as requested).

Client refusal to participate in servicesWAC 388-101D-0185Corrected Apr 10, 2023

Mission Vista did not have adequate data to implement a Refusal plan for Client 7.

Reconciling and Verifying client accounts388-101D-0255Corrected Apr 10, 2023

Client 2 & 4s cash ledgers were not verified.

Treatment of clientsWAC 388-101D-0130

Provider failed to ensure one client was treated with dignity and consideration due to frosted bedroom windows without consent or a support plan.

Client refusal to participate in servicesWAC 388-101D-0185

Provider failed to document client's refusal to participate in household cleaning services for a client with hoarding behaviors.

Mandatory ReportingWAC 388-101-4150Corrected Apr 10, 2023

An incident that occurred on 8/23/22 was not reported until 02/14/2023.

Client Health Services SupportWAC 388-101D-0150Corrected Apr 10, 2023

Failure to maintain adequate documentation for client protocols and health orders for multiple clients.

Individual Financial PlanWAC 388-101D-0240Corrected Apr 10, 2023

Financial plans and petty cash handling were not accurately updated for multiple clients.

Treatment of Clients388-101D-0130Corrected Apr 10, 2023

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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