Nursing HomeMedicaid

Mission Valley Nursing and Transitional Care

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1200 S Bryan Rd, Mission, TX 78572|120 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.7/5

based on 165 Google reviews

(855) 687-8282 Directions Website

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What this means for your family

This facility is an excellent choice for rehabilitation and short-term recovery due to its highly skilled therapy and nursing teams. However, families should proactively verify the availability of bed rails for high-risk patients and ensure they have a direct line of communication with the administration to avoid the gaps reported by others.

Google Reviews

165 reviews on Google

“Families considering Mission Valley Nursing and Transitional Care will find a facility highly praised for its exceptionally compassionate and attentive nursing and therapy staff. While many reviewers highlight the clean, modern, and welcoming environment, some families have reported serious concerns regarding medical negligence, lack of communication from administration, and the need for updated medical equipment like bed rails.”

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing and CNA staff
Excellent physical and occupational therapy services
Clean and well-maintained modern facility
Welcoming and professional administrative staff

Concerns

Lack of bed rails for patient safety (mentioned by 2 reviewers)
Inconsistent communication from administration and therapy directors (mentioned by 2 reviewers)
Issues with food quality and consistency (mentioned by 2 reviewers)
Reports of medical negligence and delayed response to medical needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 170 analyzed

147

How They Respond to Reviews

100%response rate

Good

The owner provides highly personalized responses to positive reviews, often mentioning specific staff members or family members named in the text. For negative or critical reviews, the owner uses a professional, non-defensive tone to acknowledge concerns and invite further private discussion.

Questions for Your Tour

1We noticed how much the administration engages with feedback online; how do you ensure that communication remains consistent between the therapy directors and our family members?
2What specific protocols are in place to ensure rapid responses to medical needs and to prevent any delays in care during the night shifts?
3With the high praise for your therapy services, how would you describe the transition process from physical therapy back into a resident's daily routine?
4What steps are being taken to address the recent health inspection findings and ensure the facility continues to meet the highest safety standards?
5How do you manage meal consistency and dietary variety to ensure all residents enjoy nutritious and appetizing food every day?
6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“The 20 days that I was at Mission Valley Transitional Care Center as a patient were excellent!! Many Thanks to all the personal that made my stay above and beyond.”

Rehab patient · 2025★★★★★

“The nursing staff and administration has always kept us informed on her well being as well as any changes on her health plan. Very grateful for this facility and the caring staff, administration and therapists.”

Long-term resident's family · 2022★★★★★

“My mother has been staying for physical therapy and the staff has been phenomenal. The expectations have exceeded expectations.”

Rehab patient's family · 2026★★★★★

Source: 165 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.45hrs

60%

Registered nurses for medical care

Total Nursing

3.46hrs

84%

All nurses + aides combined

Staff Turnover

20%

Lower is better (< 30% = good)

RN Turnover

25%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

19.4%

14.2%

Hidalgo

9.5%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.1%

Better than Avg

Here

3.1%

15.4%

9.4%

Hidalgo

15.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

2.5%

Hidalgo

1.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility5.9%

Better than Avg

Here

5.9%

15.3%

14.9%

Hidalgo

10.5%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility11.2%

Better than Avg

Here

11.2%

19.5%

18.4%

Hidalgo

11.7%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

96.9%

Hidalgo

98.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.7%

88.0%

Hidalgo

90.8%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

81.8%

89.2%

Hidalgo

94.9%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

1.6%

1.5%

Hidalgo

3.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies

1penalties

Well above state avg (9.1)

8 complaint-triggered

$48,330 in fines

Mission Valley Nursing and Transitional Care has faced recurring issues, with 8 of 15 deficiencies triggered by family complaints. The most persistent problems involve care planning, accident prevention, and infection control, with care planning issues appearing across multiple surveys from 2022 to 2025. While the facility corrects violations when cited, the pattern of repeated deficiencies in core care areas suggests ongoing challenges with consistent quality management.

Feb 11, 2026Routine7 findings

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Oct 29, 2025Complaint5 findings

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 25, 2025Complaint2 findings

0656Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 14, 2024Routine1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 8, 2023Routine2 findings

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Sep 8, 2023Complaint1 finding

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Federal Penalties

Fine

Oct 29, 2025

$26,685

Ownership & Operations

Who Operates This Facility

Owner / Operator

Val Verde County Hospital District

Organization Type

for profit

Management Company

MISSION VALLEY NURSING AND TRANSITIONAL CARE, LLC

Administrator

ISABEL C FLORES

Chain Affiliation

Chain Name

Wellsential Health

Chain Size

68 facilities nationwide

Chain avg rating: 2.8/5 · Rank 22 of 67

Ownership & Management

Owners

Mission Valley Nursing and Transitional Care LLC

Owner · Organization

Val Verde County Hospital District

Owner · Organization

Csv Rhea Management Holdco, LLC