Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 167 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Mission Nursing and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and effective and professional rehabilitation/therapy team. Review the component ratings and current source records before deciding.
Families considering Mission Nursing and Rehabilitation Center will find a highly praised nursing and therapy team, with many reviewers highlighting the compassionate care of specific nurses and CNAs. However, there are serious, recurring reports of understaffing, delayed response to call lights, and instances of patient neglect regarding hygiene and medication. While the facility has undergone recent renovations, some visitors still report issues with room temperature and food quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 150 analyzed
The owner uses personalized greetings by name and acknowledges specific staff members mentioned in positive reviews. For negative reviews, they follow a consistent protocol of inviting the reviewer to speak directly with the Administrator via a specific phone number.
Personalized based on this facility's data
Key Review Excerpts
“The nurses Carl/ Sharlyn on rehab side was very attentive when we had question or concerns they were quick to get us answers along with the med aide Amy if we had questions or concern's about medication”
“The activity director is so much fun she interects so well with everyone sometimes my mom feels a little bit down and Arely makes her laugh she also helps the residents alot .”
“I hate that she is in this place, but we shall start looking for a new one especially because of this. On this day, staff NEGLECT her in every way you can think of.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed eight complaints triggering inspections, indicating significant concerns about safety and care quality. The facility shows recurring issues with fire safety and building exits, medication management, and preventing abuse and neglect. While all deficiencies show correction dates, the pattern of repeated problems in key areas like pharmacy services and safety protocols suggests ongoing challenges with maintaining consistent standards.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Oct 6, 2023
$8,190
Winniestowell Hospital District
for profit
HMG PARK MANOR OF MISSION, LLC
DANIEL RODRIGUEZ
Hmg Healthcare
33 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 31 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
167 reviews from families & visitors
Official Website
Visit missionnursingandrehabilitation.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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