Mission Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews
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What this means for your family
While some families have found support through specific social workers, the facility has a concerning pattern of reports regarding neglect of non-ambulatory residents and poor communication. We strongly advise you to conduct unannounced visits and ask specifically about their protocols for monitoring residents who cannot move independently.
Google Reviews
Google Reviews
15 reviews on Google“Mission Nursing Home faces severe and recurring allegations of neglect, particularly regarding the care of non-ambulatory residents. While some families have praised individual social workers for their support, multiple reports highlight concerns about poor communication, lack of supervision, and potential mistreatment by administration. Prospective families should be aware of a significant pattern of negative feedback regarding the facility's ability to provide basic, attentive care.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and compassionate social work staff
- Supportive environment for independent residents
- Responsive to family needs during end-of-life care
Concerns
- Neglect and lack of supervision for non-ambulatory residents (mentioned by 5 reviewers)
- Dishonest communication and inconsistent information from staff (mentioned by 3 reviewers)
- Poor medication management and lack of updates on resident recovery (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that you have a strong staffing rating, how do you ensure that residents who are non-ambulatory receive consistent supervision and regular check-ins throughout the day?
- 2I noticed your team is active in responding to feedback online; what is your process for keeping families updated on changes in a resident's health or medication adjustments?
- 3With recent health inspection findings in mind, could you walk me through the specific protocols you have implemented to improve facility cleanliness and daily oversight?
- 4How do you ensure that the information provided to families remains consistent, especially when coordinating care between different shifts or departments?
- 5For residents who are less mobile, what specific activities or social opportunities are available to ensure they stay engaged and feel included in the community?
- 6In the event of a medical concern, what is your communication protocol for notifying family members, and how do you ensure they receive timely updates on the recovery process?
Personalized based on this facility's data
Key Review Excerpts
“The social workers Jacob and Linda here are wonderful and so helpful for the residents and their family. They've consistently done what's best for my dad, often going above and beyond, and I trust them with his care.”
“My dad recently suffered a major stroke and was brought to this facility. He fell out of his bed on numerous occasions and my sister went to visit him and he was naked on the floor soiled. He stated many times he was left unattended for multiple hours with out being checked on.”
“My dad recently passed away but lived here the last several years of his life. I live out of state but when I visited he told me he was very happy and well taken care of at Mission.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mission Nursing Home shows concerning patterns with multiple families filing complaints about care issues. The facility repeatedly struggles with fire safety systems, resident rights, and infection control across all surveys from 2023-2026. While the provider reports correcting deficiencies when cited, the same problems keep recurring, particularly with fire alarms, sprinkler systems, and resident dignity issues, suggesting persistent operational challenges that may impact safety and quality of care.
Mar 5, 2026Complaint1
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Feb 25, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 11, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 8, 2026Complaint1
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Jul 3, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 10, 2025Complaint6
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Mission Nursing Home
nonprofit
Ownership & Management
Owners
Missions, INC Programs
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit missionsinc.org
Medicare data downloads
Original nursing home datasets
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