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Nursing HomeMedicaid Investigative

Millington Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5081 Easley Avenue, Millington, TN 3805385 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing

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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (11 vs median 5.0)
  • High staff turnover (53%)

Bottom 25% in TN · Below recommended RN staffing · Worst in WELLINGTON HEALTH CARE SERVICES chain · $231,516 in fines

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 76% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
3.63hrs
89%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility12.0%
Worse than Avg
Here
12.0%
US
93.4%
TN
89.5%
Shelby
88.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
19.5%
TN
31.9%
Shelby
22.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility82.5%
Worse than Avg
Here
82.5%
US
95.5%
TN
94.5%
Shelby
91.7%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility14.4%
Worse than Avg
Here
14.4%
US
4.9%
TN
5.2%
Shelby
6.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility14.4%
Worse than Avg
Here
14.4%
US
5.3%
TN
6.3%
Shelby
5.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.1%
Better than Avg
Here
13.1%
US
15.3%
TN
18.5%
Shelby
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
81.8%
TN
79.4%
Shelby
73.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility9.9%
Worse than Avg
Here
9.9%
US
79.7%
TN
79.8%
Shelby
70.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
TN
1.6%
Shelby
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
4penalties
Well below state avg (5.9)
9 complaint-triggered
$231,516 in fines

Families have filed multiple complaints against this facility, triggering a recent March 2025 inspection that found serious issues including medication errors, pain management failures, and safety hazards. The facility has recurring problems with medication management, nutrition and dietary services, and care planning that persist across multiple years despite corrections. While all deficiencies show correction dates, the pattern of repeated issues and recent complaint-driven citations suggests ongoing care quality concerns.

Mar 27, 2025Complaint
9
0697Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0602Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0835Potential for harm · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Mar 7, 2024Routine
2
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Apr 26, 2022Routine
6
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Feb 12, 2020Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0355Minimal · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Federal Penalties

Fine

Mar 27, 2025

$203,873

Fine

Mar 7, 2024

$22,750

Fine

Jun 26, 2023

$1,748

Fine

Jun 5, 2023

$3,145

Ownership & Operations

Who Operates This Facility

Owner / Operator

Millington Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Wellington Health Care Services

Chain Size

14 facilities nationwide

Chain avg rating: 1.7/5 · Rank 13 of 13 (Worst)

Ownership & Management

Owners

Wellington Healthcare Services Lp

Owner · Organization

100%

Andwell Investments, LLC

Owner (parent company) · Organization

Andrews, James

Owner (parent company)

Key personnel

Bailey, TeresaW-2 Managing EmployeeNicks Speaks, FeliciaW-2 Managing EmployeeAndrews, JamesOfficer / DirectorAndrews, JamesOfficer / DirectorKelman, MosheOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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