Miller's Merry Manor
Strong Medicare quality ratings; families often praise warm and loving environment. Still worth an in-person visit.
based on 14 Google reviews
Watch Miller's Merry Manor
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is highly regarded for its compassionate, home-like environment, particularly for memory care residents. However, given the serious historical concerns regarding medication safety and hygiene, we strongly recommend that families conduct a thorough tour and ask specific questions about their current medication administration protocols and shift-change communication procedures.
Google Reviews
Google Reviews
14 reviews on Google“Miller's Merry Manor receives high praise for its warm, home-like atmosphere and compassionate staff who treat residents with respect. However, historical concerns exist regarding medication errors, hygiene standards, and communication lapses during end-of-life care. Families should weigh the positive reports of professional, caring staff against past reports of neglect.”
Quality Themes
Tap a score for detailsStrengths
- Warm and loving environment
- Compassionate, respectful staff
- Professional handling of complex medical needs
- Home-like atmosphere
Concerns
- Inadequate hygiene and personal care
- Medication management errors
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warm and loving atmosphere here; how do you maintain that home-like feeling for the residents?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 3Since we want to ensure our loved one stays clean and comfortable, how do you manage daily hygiene and personal care routines for each resident?
- 4How do you ensure that communication between the nursing staff and family members stays consistent and timely?
- 5Can you tell us about the types of daily activities or social events organized to keep the residents engaged?
- 6In the event of a sudden medical change or an emergency after hours, what is the immediate process for care and notification?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been at Miller's Merry Manor in Hope for over 5 years. Mom is 11 years into an Alzheimer's diagnosis, and has multiple other medical conditions. I love the atmosphere at Millers. It seems like a home rather than a nursing home.”
“I love this place, they handled the pandemic with caution.I had my brother there incapable to do things special with the language,they handle like professional, thank you, in my family and my self”
“first day the nurse tried to give her the wrong medication. she deterioratied within weeks. and every day was a disaster. they wouldn't keep her clean, the never told each shift what was going on.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Miller's Merry Manor shows a pattern of recurring deficiencies in resident care and treatment, with this issue appearing across multiple surveys from 2023 to 2025, suggesting ongoing challenges in care quality. The facility has also faced problems with fire safety systems and infection control protocols. While families have filed complaints that triggered federal inspections, all identified deficiencies show correction dates, indicating the facility addresses issues when found.
Nov 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 27, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 12, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nov 30, 2023Complaint1
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
May 26, 2023Routine4
Services Deficiencies
Have an externally vented heating system.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Miller's Merry Manor
for profit
Chain Affiliation
Miller's Merry Manor
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 11 of 14
Ownership & Management
Owners
Johnson Memorial Hospital
Owner · Organization
Boyle, Patrick
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit millersmerrymanor.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Hickory Creek at Columbus
6.6 miNursing Home · Columbus, IN
Four Seasons Retirement Center
7.4 miNursing Home · Columbus, IN
Silver Oaks Health Campus
8.0 miNursing Home · Columbus, IN
Willow Crossing Health & Rehabilitation Center
8.3 miNursing Home · Columbus, IN