Midlands Living Center L L C
Strong Medicare quality ratings; families often praise compassionate, long-tenured nursing staff. Still worth an in-person visit.
based on 31 Google reviews
Watch Midlands Living Center L L C
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Midlands Living Center is highly regarded for its compassionate, long-term staff and effective rehabilitation programs, making it a strong choice for many families. However, prospective families should be aware that administrative responsiveness during the initial inquiry or admission process can be inconsistent; we recommend scheduling a formal tour to ensure your specific needs are addressed directly.
Google Reviews
Google Reviews
31 reviews on Google“Midlands Living Center receives consistently high praise from families for its dedicated, long-tenured staff and clean, welcoming environment. While some reviewers note the facility's decor is not the most modern, the majority of feedback highlights effective rehabilitation services, engaging activities, and compassionate care for long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, long-tenured nursing staff
- Clean and well-maintained facility
- Effective rehabilitation and transition support
- Active and engaging resident activities
Concerns
- Inconsistent administrative responsiveness and customer service (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for long-tenured nursing staff; how do you foster that sense of stability and continuity for the residents?
- 2With the facility maintaining a 4/5 CMS overall rating, what specific steps are you currently taking to address the recent health inspection findings and improve those metrics?
- 3I see that you actively engage with online feedback; how does your administrative team ensure that family concerns are addressed promptly and consistently?
- 4The reviews highlight a very active calendar; could you walk me through what a typical week of resident activities looks like for someone with my family member's interests?
- 5Given the 3/5 staffing rating, how do you ensure that the nursing team remains fully supported so they can continue providing the compassionate care mentioned in your reviews?
- 6How does your team coordinate with the rehabilitation department to ensure a smooth transition and ongoing medical support for residents moving in from a hospital stay?
Personalized based on this facility's data
Key Review Excerpts
“The staff are great and it appears there is little staff turnover. Several staff members have been there for over 20 years. When we visit, or participate in activities, we witness the genuine care, love, patience, and compassion the staff have with the residents.”
“The therapists, CNAs, medical staff and especially the administration support staff, had great care and communication throughout my father’s stay. My father is back home now due to outstanding efforts of Kelly, Social Services.”
“We've had a long association with Midlands. Our aunt and my mother resided there. Our uncle has been there for almost nine years. He feels that he has it made at Midlands. He has everything he needs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Midlands Living Center has persistent issues across multiple care areas, with families filing four complaint-triggered deficiencies. The facility repeatedly struggles with infection control (cited four times across three years), care planning and assessment (five citations), and safety supervision. While all violations show correction dates, the recurring problems with infection prevention, care plan development, and accident prevention suggest ongoing quality challenges that families should investigate thoroughly during visits.
Jan 8, 2026Routine5
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 24, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 15, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 15, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Sep 30, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 21, 2023Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Midlands Living Center L L C
for profit
Ownership & Management
Owners
Goracke, Douglas
Owner
Chamley, Steven
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit midlandslivingcenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Bethany Heights Assisted Living
< 1 miAssisted Living · Council Bluffs, IA
Bethany Lutheran Home
< 1 miNursing Home · Council Bluffs, IA
North Crest Living Center
1.1 miNursing Home · Council Bluffs, IA
Primrose Retirement Community
1.1 miAssisted Living · Council Bluffs, IA
Rose of Council Bluffs
1.3 miAssisted Living · Council Bluffs, IA
Prairie Gate
2.3 miNursing Home · Council Bluffs, IA