Miami Springs Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 106 Google reviews

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What this means for your family
This facility shows a concerning trend of declining reviews, particularly regarding patient safety and neglect in the last 12 months. While some families report successful rehabilitation outcomes, the high frequency of reports regarding understaffing and poor communication makes it a high-risk choice; we strongly recommend visiting unannounced and speaking directly with current families before committing.
Google Reviews
Google Reviews
106 reviews on Google“Reviews for Miami Springs Nursing and Rehabilitation Center are extremely polarized, with families reporting either life-saving, compassionate care or severe neglect and dangerous conditions. Common criticisms include poor communication, understaffing, and facility cleanliness, while positive reviews highlight specific staff members and successful rehabilitation outcomes.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and caring individual nursing staff
- Effective rehabilitation therapy programs
- Responsive admission and social work teams
- Cleanliness in specific renovated wings
Concerns
- Severe understaffing leading to slow response times (mentioned by 6 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Inadequate facility maintenance and cleanliness (mentioned by 5 reviewers)
- Inappropriate use of medication to sedate patients (mentioned by 3 reviewers)
- Poor quality or inappropriate food/nutrition (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your nursing and social work teams; how do you ensure consistent communication between the staff and our family members?
- 2Since some of your wings have been recently renovated, could you tell us more about the cleanliness standards and maintenance routines in those areas?
- 3What specific steps does your team take to ensure that medication management is handled accurately and that residents are never over-sedated?
- 4Could you describe the variety of daily activities and social events available to help residents stay engaged with the community?
- 5How do you manage staffing levels during busy shifts to ensure that call bells are answered promptly and residents receive timely care?
- 6What is the typical menu like, and how do you ensure that nutritional needs and food quality are consistently met for every resident?
Personalized based on this facility's data
Key Review Excerpts
“My 81 year old mom came to this facility for rehab after a 2 week hospital stay. She has poor health but clear mind. From day one she told me they were not responsive to the calls specially overnight.”
“My dad has been there for over two weeks and my family and I, are very happy with the service he has received. He is currently in the Kellogg wind section and all the staff are very professionals, and care for their patients.”
“En este Centro de Rehabilitación de Miami Springs, no es bueno para que llevemos a nuestros familiares a recibir ninguna Rehabilitación, ya que carecen de compasión y de la gran calidad humana que deberían poseer para tratar a los pacientes.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies across all three recent surveys, with persistent issues in nutrition and dietary services, resident rights, and equipment safety. The same food safety violations appeared in 2022, 2023, and 2025, while problems with quality assurance and equipment maintenance also repeated across multiple years. Though the facility reports correcting each deficiency, the pattern suggests ongoing operational challenges that families should carefully consider when evaluating care quality.
May 8, 2025Routine8
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Dec 14, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Keep all essential equipment working safely.
Construction Deficiencies
Use approved construction type or materials.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Oct 13, 2022Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Miami Springs Nursing and Rehabilitation Center
for profit
Chain Affiliation
Ventura Services
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 5 of 10
Ownership & Management
Owners
Fair Havens Intermediate Holdco, LLC
Owner · Organization
Agrp 2011 Trust
Owner (parent company) · Organization
Deborah Philipson 2011 Family Trust
Owner (parent company) · Organization
Philipson Family Limited Liability Company, LLC
Owner (parent company) · Organization
Paritzky, Jeremie
Owner (parent company)
Schaffer, Daniel
Owner (parent company)
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Raquel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Official Website
Visit miamispringsrehab.com
Medicare data downloads
Original nursing home datasets
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