Miami Shores Nursing and Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 56 Google reviews
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What this means for your family
While the facility has a dedicated core of staff members who provide excellent rehabilitation support, the recent reports of patient neglect and poor hygiene are deeply concerning. We strongly recommend that you conduct an unannounced visit, specifically requesting to see the patient living areas beyond the front lobby, and ask management directly about their protocols for monitoring patient health and preventing falls.
Google Reviews
Google Reviews
56 reviews on Google“Miami Shores Nursing and Rehab Center receives polarized feedback, with many families praising specific staff members like Fanny Rubi for their compassionate care and effective rehabilitation services. However, critical reviews highlight severe concerns regarding patient neglect, hygiene standards, and the loss of personal belongings. Families should be aware of the stark contrast between the facility's public-facing areas and the conditions in patient living quarters.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and rehabilitation therapy
- Compassionate and professional individual staff members
- Clean and welcoming common areas
- Helpful coordination during admissions and discharges
Concerns
- Patient neglect and lack of supervision leading to falls or medical issues (mentioned by 3 reviewers)
- Poor hygiene, bad odors, and lack of cleanliness in patient areas (mentioned by 2 reviewers)
- Loss of personal items and clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on rehabilitation services, how do you integrate physical therapy goals into the resident's daily routine?
- 2With a 4-star staffing rating, how does your team ensure consistent supervision and monitoring to keep residents safe and prevent accidental falls?
- 3Could you walk me through your current protocols for medication management and how you ensure accuracy and timely administration for residents?
- 4What specific steps are taken to maintain high standards of hygiene and cleanliness in private resident rooms and common areas?
- 5What systems do you have in place to help residents keep track of their personal belongings and clothing to ensure nothing is misplaced?
- 6How do you keep families updated on their loved one’s health status, and what is the best way for us to communicate with the nursing team if we have questions?
Personalized based on this facility's data
Key Review Excerpts
“The place is beautiful when you walk in… but walk past the double doors and you are in a new facility, it smells horrible, the place is visibly old and run down, large patches of chipped paint are everywhere.”
“My father fell out of bed multiple times, even though he can’t walk, and had to be hospitalized.”
“I wanted to thanks Fanny Rubi for her professionalism and dedication at first I was little hesitant to have my love one there but she was able to explain the process and guide me through the steps.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent problems across multiple areas, with families filing complaints that triggered a recent survey in June 2025. The most recurring issues involve infection control, medication management, and building safety systems, with infection control violations appearing in three of four surveys. While all deficiencies show correction dates, the pattern of repeat violations in key care areas suggests ongoing operational challenges that families should discuss during visits.
Jun 24, 2025Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Mar 26, 2025Routine14
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 19, 2023Routine9
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nov 4, 2022Routine9
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Miami Shores Nursing and Rehab Center
for profit
Ownership & Management
Owners
Hernando, Gladys
Owner
Antonacci, Nick
Owner
Hernando, Jorge
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit miamishoresrehab.com
Medicare data downloads
Original nursing home datasets
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