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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 135 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Merrimack County Nursing Home has a middle-range Medicare overall rating. Strengths include clean, modern, and well-maintained facility. Some reviewers note concerns about inconsistent care quality requiring family advocacy (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Merrimack County Nursing Home is widely regarded as a clean, modern, and well-maintained facility with a compassionate staff that treats residents like family. Families frequently praise the vibrant atmosphere, quality of care, and the availability of engaging activities, though some visitors emphasize the need for active advocacy to ensure consistent attention for their loved ones.
Quality Themes
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Concerns
Rating Trends
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Distribution · 91 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The caring, good humored staff helped patients enjoy a lobster feast! Yes! Lobster! Just being outside with others buoyed my sister's spirits.”
“My dad received incredible care, really on par with a hospital. The facility was clean, bright and cheery. Ample staff, attentive care and an energetic and friendly staff.”
“Like any facility it's only as good as the people who are on duty. I had to hire private additional care and visit several times a week to get close to the kind of care I wanted.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has ongoing issues with medication management and infection control that persist across multiple surveys, with families filing complaints about safety hazards and infection prevention. The most concerning pattern is repeated deficiencies in medication labeling and infection control programs appearing in both 2023 and 2025 surveys. Two complaints were filed by families regarding accident prevention and infection control, suggesting these problems affected residents directly.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Mar 21, 2024
$15,646
Merrimack County Nursing Home
government
Owners
County of Merrimack
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
135 reviews from families & visitors
Official Website
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Original nursing home datasets
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