Mermaid Manor Home for Adults
Limited public data on Mermaid Manor Home for Adults. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 25 Google reviews
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What this means for your family
While some families have had positive experiences, the recent reports of hygiene neglect and unprofessional staff behavior are deeply concerning. We strongly advise you to conduct an unannounced visit and speak directly with multiple residents to verify the current standard of care before making a decision.
Google Reviews
Google Reviews
25 reviews on Google“Mermaid Manor Home for Adults receives highly polarized feedback, with some families praising the clean environment, attentive staff, and proximity to the beach, while others report severe neglect, safety concerns, and unprofessional behavior. Recent reviews from 2025 and 2026 highlight alarming issues regarding hygiene, missing personal property, and a lack of accountability, contrasting sharply with earlier positive experiences.”
Quality Themes
Tap a score for detailsStrengths
- Proximity to the beach and boardwalk
- Well-maintained garden and outdoor areas
- Cleanliness of common areas and rooms
- Attentive and caring staff (reported by some families)
Concerns
- Neglect of basic hygiene and resident care (mentioned by 2 reviewers)
- Unprofessional staff behavior and verbal altercations (mentioned by 2 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful location near the boardwalk, what kind of supervised outings or beach-side activities do you organize for the residents?
- 2How do you ensure that personal belongings are tracked and kept secure within the residents' rooms?
- 3Could you walk me through your internal protocols for maintaining consistent hygiene standards and daily care routines for each resident?
- 4What steps does the management team take to foster a professional and supportive environment for the staff, and how is that culture reflected in their daily interactions with residents?
- 5In the event of a medical concern, what is your process for communicating updates and care changes to family members?
- 6How do you handle feedback or concerns from families to ensure that communication remains open and transparent?
Personalized based on this facility's data
Key Review Excerpts
“My family placed my aunt at Mermaid Manor Home for Adults on Mermaid Avenue in Coney Island a couple of years ago, and it's been a really solid choice for her assisted living needs.”
“Personal belongings went missing, basic hygiene was neglected, and my family member was left with an infection that could have been prevented. Staff failed to change or properly care for residents, and concerns were repeatedly ignored.”
“Horrible facility that should be investigated by the department of aging and the department of health and mental hygiene. Disgusting conditions, residents allowed to smoke directly in front of the facility and in bathrooms, staff curse at each other.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
Dec 5, 2024Complaint
Admission standards
Jul 3, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 2, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 16, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Jul 26, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Jul 5, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Mar 9, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Jan 14, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Mermaid Manor Home for Adults, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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