Assisted Living

Mermaid Manor Home for Adults

Name: Public quality & inspection record for Mermaid Manor Home for Adults
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Mermaid Manor Home for Adults. Call, tour, and ask to meet current residents' families — your own impression matters most.

3602 Mermaid Avenue, Coney Island · Brooklyn, NY 11224|Reported capacity: 200|Licensed & active

Source: NY DOH — view official record

Google rating

3.2/5

based on 25 Google reviews

(718) 266-2100 Directions

Street View

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What this means for your family

Every family's needs are unique. We encourage you to visit Mermaid Manor Home for Adults in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

30 public Google reviews available

Mermaid Manor Home for Adults receives highly polarized feedback, with some families praising the clean environment, attentive staff, and proximity to the beach, while others report severe neglect, safety concerns, and unprofessional behavior. Recent reviews from 2025 and 2026 highlight alarming issues regarding hygiene, missing personal property, and a lack of accountability, contrasting sharply with earlier positive experiences.

Quality Themes

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Strengths

Proximity to the beach and boardwalk
Well-maintained garden and outdoor areas
Cleanliness of common areas and rooms
Attentive and caring staff (reported by some families)

Concerns

Neglect of basic hygiene and resident care (mentioned by 2 reviewers)
Unprofessional staff behavior and verbal altercations (mentioned by 2 reviewers)
Theft or loss of personal belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 30 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the beautiful location near the boardwalk, what kind of supervised outings or beach-side activities do you organize for the residents?
2How do you ensure that personal belongings are tracked and kept secure within the residents' rooms?
3Could you walk me through your internal protocols for maintaining consistent hygiene standards and daily care routines for each resident?
4What steps does the management team take to foster a professional and supportive environment for the staff, and how is that culture reflected in their daily interactions with residents?
5In the event of a medical concern, what is your process for communicating updates and care changes to family members?
6How do you handle feedback or concerns from families to ensure that communication remains open and transparent?

Personalized based on this facility's data

Key Review Excerpts

“My family placed my aunt at Mermaid Manor Home for Adults on Mermaid Avenue in Coney Island a couple of years ago, and it's been a really solid choice for her assisted living needs.”

Family member of resident · 2026★★★★☆

“Personal belongings went missing, basic hygiene was neglected, and my family member was left with an infection that could have been prevented. Staff failed to change or properly care for residents, and concerns were repeatedly ignored.”

Family member of resident · 2026★☆☆☆☆

“Horrible facility that should be investigated by the department of aging and the department of health and mental hygiene. Disgusting conditions, residents allowed to smoke directly in front of the facility and in bathrooms, staff curse at each other.”

Visitor/Observer · 2025★☆☆☆☆

Source: 30 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: NY Dept. of Health

7total

1deficiency

Key Findings

No violations found in inspection history

Feb 26, 2026ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Dec 5, 2024Complaint1 deficiency reported

View official report

487.4 (k)

Admission standards

Jul 3, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

May 2, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Oct 16, 2023ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jul 26, 2023ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jul 5, 2023ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mermaid Manor Home for Adults, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(718) 266-2100

3602 Mermaid Avenue

Brooklyn, NY 11224

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

25 reviews from families & visitors

NY DOH — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.