Memory Support Center @ Brecon Village #2
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
Recent feedback suggests a high level of satisfaction regarding the emotional support and environment provided to residents. However, given the serious historical concerns regarding management and staffing, we recommend scheduling a tour during off-peak hours to observe staff-to-resident interactions firsthand and asking management directly about their current staff training and retention policies.
Google Reviews
Google Reviews
22 reviews on Google“Families report a stark divide in experiences at this memory care facility, with recent long-term visitors praising the compassionate, attentive staff and clean, home-like environment. Conversely, older reviews from 2018 raise serious allegations regarding management practices, staff burnout, and concerns over resident safety protocols. Potential families should weigh these conflicting accounts, noting that recent feedback emphasizes strong emotional support and facility upkeep.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and well-maintained living environment
- Strong collaboration between staff and families
- Engaging daily activities for residents
Concerns
- Allegations of poor management and staff burnout (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a smaller community of 12 residents, how does your team foster a sense of individual connection and personalized attention for each person?
- 2I noticed your team is very active in responding to feedback online; how do you currently support your staff to ensure they feel valued and energized in their roles?
- 3Could you walk me through a typical day of activities and how you tailor those programs to the unique interests and cognitive levels of your residents?
- 4Given the focus on compassionate care, what is your process for keeping family members updated on their loved one's daily well-being and any changes in their health?
- 5How does your facility manage medical needs or emergencies, and what is the protocol for coordinating with our family if a resident requires a higher level of care?
- 6What steps are taken to maintain the clean and welcoming environment that your community is known for, especially as the needs of residents change?
Personalized based on this facility's data
Key Review Excerpts
“I am flooded with gratitude for the loving care he received, for the relationships of trust we formed, for the beauty and cleanliness of the rooms and environment, for the collaboration in care that was made possible.”
“No question about it: Alzheimer's is bitter; but the loving, attentive staff at Brecon made my last year with Phil profoundly enriching for both of us.”
“She enjoys the daily activities, which keep her involved and active.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has maintained substantial compliance with state licensing rules during its most recent inspections. While a fire safety plan disapproval was noted during the initial licensing process in 2009, recent reports indicate no active deficiencies.
Ownership & Operations
Who Operates This Facility
Evangelical Homes of Michigan
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit ehmss.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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