Linden Square Senior Care
Families consistently rate this highly — reviewers highlight engaging and creative activities program. Schedule a visit to confirm the fit.
based on 88 Google reviews
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What this means for your family
Linden Square excels in life enrichment and activities, making it a vibrant environment for residents who can participate. However, families should be vigilant regarding care consistency in the memory unit; we strongly recommend asking for a detailed breakdown of 'all-inclusive' versus 'a la carte' pricing for daily care tasks.
Google Reviews
Google Reviews
88 reviews on Google“Linden Square Senior Care receives high praise for its dedicated activities team and warm, engaging staff who prioritize resident happiness. However, multiple families have raised serious concerns regarding understaffing, inconsistent hygiene care, and high additional costs for basic services in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and creative activities program
- Warm, attentive, and friendly staff
- Clean and well-maintained facility
- Compassionate memory care support
Concerns
- Understaffing, particularly in memory care (mentioned by 4 reviewers)
- Inconsistent hygiene and personal care for residents (mentioned by 2 reviewers)
- High additional fees for basic assistance (mentioned by 2 reviewers)
- Poor communication from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve daily operations?
- 2With such a robust calendar of creative activities, how do you ensure that residents with varying levels of mobility or cognitive needs are able to participate fully?
- 3Can you walk me through your current staffing model for the memory care neighborhood to ensure residents receive consistent, personalized attention throughout the day and night?
- 4When it comes to personal care and hygiene, what systems do you have in place to track resident needs and ensure that support remains consistent for every individual?
- 5I see that you offer a wide range of services; could you help me understand how your fee structure works so we can plan effectively for the level of assistance my family member might need as their health changes?
- 6What is your protocol for communicating changes in a resident's health or care plan to family members, and who is our primary point of contact for these updates?
Personalized based on this facility's data
Key Review Excerpts
“The activities team is terrific - they work hard to include everyone and find creative ways to plan activities that appeal to everyone. Memory care provides sensitive and respectful care.”
“He was soon transfered over to the memory unit where he was left in his room all day with very little contact from the staff. Staffing is very inadequate for a lock down unit.”
“It's a major disappointment that the care for the residents is poor. Unfortunately, the resident is not being bathed often enough. Rashes under her folds on her body, dirty hair and dirty toilet is what I see when I'm there.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have revealed serious safety and care concerns, including a fatal incident where a resident was dropped by staff, medication administration errors, and significant staffing shortages that impact the timely delivery of care and hygiene.
Oct 31, 2025Complaint
Inadequate care for Resident A: A resident was dropped by staff during a transfer, resulting in a fractured femur and subsequent death.
Feb 27, 2025Routine
Tuberculosis (TB) screening for several employees (Employee #1, #2, #3, #4, #8, and #9) was not in compliance with required screening/frequency rules.
Medication administration records (MARs) for December 2024 and January 2025 contained holes or blank spaces, making it impossible to determine if residents received medications as prescribed.
Meal census records were incomplete and not properly maintained from 2/15/2025 to 2/24/2025.
Jan 2, 2025Complaint
Staff are not properly trained on medication administration.
Medications not being administered correctly or consistently.
Residents not receiving quality of care: Staff shortages led to delays in answering call lights (up to 45 minutes) and failure to provide proper care/medication administration.
Improper documentation of care: Residents (Resident D and E) refused multiple showers, but there was no documentation of staff attempting alternative bathing methods or addressing the refusals.
Ownership & Operations
Who Operates This Facility
Linden Square Senior Care, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
88 reviews from families & visitors
Official Website
Visit lindensquaresc.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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