Memory Garden
Families consistently rate this highly — reviewers highlight friendly and helpful staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
While the facility is physically well-maintained and modern, families should be cautious regarding the quality of care and administrative transparency. We strongly recommend asking for specific protocols on how staff handle resident-to-resident conflicts and how they communicate medical changes to family members.
Google Reviews
Google Reviews
24 reviews on Google“Memory Garden receives polarized feedback, with some families praising the updated, clean environment and friendly staff, while others report significant failures in resident safety and administrative oversight. Concerns center on inadequate supervision of residents and poor communication regarding care plans and medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff
- Clean, updated, and well-maintained facility
- Home-like atmosphere
Concerns
- Inadequate resident supervision and safety oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how well-maintained and clean the facility looks; what are some of the ways you maintain that cozy, home-like atmosphere for the residents?
- 2I noticed the owner is very involved in responding to feedback; how does the management team use resident and family input to improve daily operations?
- 3Can you walk us through your specific protocols for medication management and how you ensure everything is tracked accurately?
- 4What specific safety measures and supervision routines are in place to ensure residents are always well-monitored, especially during the evening hours?
- 5How does the team handle communication with families, and how often can we expect updates regarding our loved one's well-being?
- 6What does a typical day of activities look like here, and how do you tailor those programs to engage residents with different levels of cognitive needs?
Personalized based on this facility's data
Key Review Excerpts
“Memory Gardens never took the appropriate steps to help my father settle into Assisted Living. One visit after going out for lunch he told me he was scared to go inside. We were lied to about the care plan for him.”
“The staff are super helpful and extremely responsive. Floors and room are updated and kept nice and clean to make it a home-like feeling!”
“Awesome facility! Very satisfied with the care and overall staff. Everyone is friendly and all residents are well taken care of. The facility is recently redone and we'll kept.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
17 violations from 8 inspections
Dec 15, 2025Complaint
Admission and retention standards.
Sep 29, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 2, 2025Complaint
Resident protections
Admission and retention standards.
May 14, 2025Complaint
Admission and retention standards.
Medication management.
Admission standards
General requirements
Resident services.
Mar 13, 2025Complaint
Admission standards
Nov 13, 2024Complaint
Admission standards
Jun 24, 2024Complaint
Operating certificates
Resident services.
Resident services
Medication management.
Resident services
Jul 31, 2023Complaint
Admission and retention standards
Resident protections
Ownership & Operations
Who Operates This Facility
Memory Garden at Tanglewood, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit tanglewood-group.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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