Medicalodges Butler
Strong Medicare quality ratings; families often praise compassionate end-of-life and hospice care. Still worth an in-person visit.
based on 13 Google reviews
Watch Medicalodges Butler
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While families have reported excellent, compassionate end-of-life care, there are significant concerns regarding facility maintenance and staffing reliability. When touring, we strongly recommend you inspect the bathrooms and common areas personally and ask management directly about their staff retention and training policies.
Google Reviews
Google Reviews
13 reviews on Google“Medicalodges Butler receives highly polarized feedback, with some families praising the compassionate hospice and end-of-life care, while others report severe concerns regarding facility conditions and staff treatment. Critical reviews highlight issues with cleanliness, understaffing, and unprofessional behavior by management toward employees. Prospective families should be aware of the stark contrast between reports of excellent bedside care and reports of neglected physical infrastructure.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life and hospice care
- Professional and empathetic nursing staff
- Positive impact on resident quality of life
Concerns
- Chronic understaffing leading to delayed assistance (mentioned by 2 reviewers)
- Poor facility cleanliness and maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the current focus on nursing staff, could you explain how you manage response times for resident assistance during peak hours?
- 2I noticed some feedback regarding facility maintenance; what is your current process for ensuring rooms and common areas remain clean and well-kept?
- 3Given the facility's strong reputation for hospice and end-of-life care, how is that compassionate approach integrated into the daily support for long-term residents?
- 4What specific programs or daily activities are available to keep residents engaged, especially for those who might benefit from more structured social interaction?
- 5Since memory care is a specialized area, what specific training or resources do your staff members receive to support residents with cognitive needs?
- 6How does your team coordinate with local medical providers to ensure residents receive prompt attention during a health emergency?
Personalized based on this facility's data
Key Review Excerpts
“The staff was absolutely amazing. Hospice kept us informed with every move. Those kids went above and beyond what they were supposed to do.”
“The administrator is horribly rude to the staff. I was appalled as a visitor to hear her berating one of the aides. The poor girl looked terrified.”
“The showers look like something from a third world country. Way understaffed. Was not supposed to get out of bed without help from staff, several times I had to struggle to get out bed by myself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
MedicalOdges Butler has a concerning pattern of recurring fire safety and building deficiencies across multiple inspections, with issues like fire door maintenance, sprinkler systems, and exit requirements appearing repeatedly from 2019 through 2024. One family filed a complaint about medication errors. While the facility corrects issues when cited, the persistent recurrence of safety-related problems suggests ongoing challenges with maintaining compliance standards that families should carefully consider.
Sep 5, 2025Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Egress Deficiencies
Meet other general requirements that are deficient.
Jun 5, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 29, 2024Routine21
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Egress Deficiencies
Meet other general requirements that are deficient.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Jul 1, 2022Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Medicalodges Butler
for profit
Chain Affiliation
Medicalodges, INC.
20 facilities nationwide
Chain avg rating: 2.5/5 · Rank 3 of 20
Ownership & Management
Owners
Medicalodges INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit medicalodgesbutler.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives