Meadowpark Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise friendly and compassionate nursing and cna staff. Still worth an in-person visit.
based on 259 Google reviews

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What this means for your family
Meadowpark has a dedicated therapy team and many staff members who are highly praised for their compassion. However, the facility has a recurring pattern of communication failures and inconsistent care quality. If you choose this facility, maintain a very active presence, monitor your loved one's hygiene and medication schedule closely, and ensure you have direct contact information for nursing leadership.
Google Reviews
Google Reviews
259 reviews on Google“Meadowpark Health and Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its cleanliness, friendly staff, and effective rehabilitation services. However, a significant number of reviewers report serious concerns regarding neglect, poor communication, inadequate staffing, and issues with food quality and facility maintenance. Families considering this center should be aware of the stark contrast between those who have had positive experiences and those who describe a lack of basic care and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate nursing and CNA staff
- Clean and well-maintained facility environment
- Effective physical and occupational therapy programs
- Helpful admissions and social services departments
Concerns
- Slow or non-existent response to call buttons (mentioned by 6 reviewers)
- Poor communication between staff and family members (mentioned by 7 reviewers)
- Inadequate hygiene and lack of basic patient care (bathing/toileting) (mentioned by 8 reviewers)
- Poor food quality and temperature (mentioned by 6 reviewers)
- Understaffing leading to neglect (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 170 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve daily communication and care coordination?
- 2Given the recent focus on staffing levels, could you walk me through your current process for monitoring and responding to resident call buttons to ensure timely assistance?
- 3With hygiene and personal care being such vital parts of a resident's well-being, what specific protocols do you have in place to ensure consistent support with bathing and daily grooming?
- 4I see that your therapy programs are highly regarded; how do you integrate those physical and occupational therapy goals into the resident's daily routine and mealtime experience?
- 5Regarding the dining experience, what steps are you taking to improve the variety and temperature of the meals served to residents?
- 6How does your nursing team manage medication administration and ensure that families are kept in the loop regarding any changes to a loved one's health status?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff at this facility are absolutely outstanding! They go above and beyond to help residents regain their strength, independence, and confidence.”
“The staff made sure he had everything he needed. Great crew and the Dr even came in to speak with him. It was late in the day Friday, but the staff went above and beyond to make him feel welcomed.”
“I give them a thumbs down the worst place I ever visited my family laid in the bed for 4 weeks never gave her a bath never took dentures out to clean this horrible they are out of there thank god”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered 8 deficiencies, including serious issues with abuse protection and resident rights. The most recurring problems involve care planning, daily living assistance, and medication management, with deficiencies appearing across multiple surveys from 2020-2024. While the facility has corrected each identified issue, the persistent nature of core care problems and family complaints suggests ongoing quality concerns that warrant careful consideration during your visit.
Nov 21, 2024Complaint5
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 7, 2023Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Sep 6, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 16, 2021Routine6
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jan 10, 2020Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Meadowpark Health and Rehabilitation Center
for profit
Chain Affiliation
Aston Health
38 facilities nationwide
Ownership & Management
Owners
Meadowpark Rehab Holdings LLC
Owner · Organization
Bp Meadowpark Trust
Owner (parent company) · Organization
Lf Meadowpark Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
259 reviews from families & visitors
Official Website
Visit meadowparkrehabilitation.com
Medicare data downloads
Original nursing home datasets
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