Lake Haven Nursing and Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (15 vs median 6.0)
- High staff turnover (72%)
- High RN turnover (84%)
Bottom 25% in FL · Critically understaffed (RN) · Very high staff turnover · Worst in ELIYAHU MIRLIS chain · $281,689 in fines
What this means for your family
While recent management changes have led to some positive reports, the facility has a history of severe safety and hygiene issues. We strongly advise families to conduct an unannounced visit, specifically checking the cleanliness of the rooms and asking for a detailed explanation of their medication management and financial oversight protocols.
Google Reviews
Google Reviews
55 reviews on Google“Lake Haven Nursing and Rehab Center receives highly polarized feedback, with some families praising recent management changes and compassionate staff, while others report severe neglect and safety concerns. Critical issues consistently raised include poor hygiene, medical mismanagement, and concerns regarding financial exploitation of residents. Families considering this facility should be aware of the stark contrast between reports of dedicated care and allegations of dangerous, unsanitary conditions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Recent improvements under new management
- Helpful and responsive administrative team
- Nutritious and well-prepared meals
Concerns
- Poor hygiene and unsanitary facility conditions (mentioned by 7 reviewers)
- Medical neglect and medication management errors (mentioned by 5 reviewers)
- Financial exploitation or unauthorized access to resident funds (mentioned by 3 reviewers)
- Missing personal belongings and clothing (mentioned by 3 reviewers)
- Difficulty reaching staff via phone (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some recent feedback mentioning improvements under new management; what specific changes have been made recently to address facility cleanliness and hygiene?
- 2Can you walk me through your protocols for medication administration and how you ensure accuracy for every resident?
- 3How does the administrative team ensure that families can easily reach staff members via phone or email when they have questions?
- 4What steps are in place to track and protect residents' personal belongings and clothing to prevent anything from going missing?
- 5Could you tell me more about the daily activity calendar and how you keep residents engaged with the community?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“I would like to State the wonderful care that my mother is receiving at lake Haven nursing and rehab under the new management I have seen tremendous change since the new takeover.”
“The kitchen staff at this nursing home truly go above and beyond. Every meal is prepared with care, and you can tell they genuinely value the residents’ health and happiness.”
“Not even one star they deserve. Do not take your loved one there. This place is inhumane. Totally disgusting. Took my husband there and I signed him right out.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious recurring issues with protecting residents from abuse and neglect, with families filing multiple complaints that triggered federal investigations across recent years. The most persistent problems involve resident protection and safety, medication management, and care planning. While the facility reports correcting deficiencies, the pattern shows ongoing concerns in critical areas, with the most recent abuse-related citation occurring as recently as January 2025, suggesting systemic issues that families should carefully consider before placement.
Oct 13, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 12, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 27, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Jan 16, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 2, 2024Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 29, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Oct 2, 2024
$12,542
Fine
Oct 2, 2024
$59,462
Payment Denial
Oct 2, 2024
91-day denial
Fine
Feb 22, 2024
$8,624
Fine
Feb 22, 2024
$8,624
Fine
Feb 22, 2024
$192,437
Ownership & Operations
Who Operates This Facility
Lake Haven Nursing and Rehab Center
for profit
Chain Affiliation
Eliyahu Mirlis
13 facilities nationwide
Chain avg rating: 2.0/5 · Rank 12 of 13 (Worst)
Ownership & Management
Owners
1351 San Christopher Drive Dunedin Holdco LLC
Owner · Organization
Mirlis, Eliyahu
Owner (parent company)
Vrd 10 Hldco LLC
Owner (parent company) · Organization
Becher, Sarah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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