Mcmahon-Tomlinson Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 6.0)
Bottom 25% in OK · No penalties on record
What this means for your family
While some families report positive rehab outcomes, the recurring reports of neglect, poor hygiene, and lack of staff responsiveness are concerning. We strongly recommend conducting an unannounced visit and speaking directly with current residents' families to verify the quality of daily care before making a decision.
Google Reviews
Google Reviews
27 reviews on Google“McMahon-Tomlinson Nursing Center receives highly polarized feedback, with some families praising the facility as clean and attentive while others report severe neglect and poor clinical care. Recent reviews highlight significant concerns regarding hygiene, medication management, and a lack of responsiveness from nursing staff. Families considering this facility should be aware of these inconsistent experiences, particularly regarding rehabilitation and basic patient care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, inviting atmosphere
- Friendly and proficient staff (noted in select positive experiences)
- Effective rehabilitation progress for some residents
Concerns
- Neglect of basic hygiene and grooming (mentioned by 3 reviewers)
- Poor responsiveness to call lights and patient needs (mentioned by 3 reviewers)
- Inadequate medication management and clinical care (mentioned by 3 reviewers)
- Difficulty communicating with staff or reaching them by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure call lights are answered promptly and resident needs are met in a timely manner?
- 2Can you walk me through your current process for medication management and how you ensure accuracy and consistency for residents?
- 3I understand that maintaining personal hygiene is vital for comfort; what is your daily routine for assisting residents with grooming and personal care?
- 4What steps is the leadership team taking to improve communication with families, especially when we are trying to reach staff by phone or get updates on our loved one?
- 5With the recent focus on facility improvements, what specific changes have been implemented to address the concerns raised in your latest health inspections?
- 6How do you foster an engaging social environment for residents, and what does a typical day of activities look like for someone living here?
Personalized based on this facility's data
Key Review Excerpts
“My mom was taken there after breaking her hip and weren't turning her like they were supposed to she ended up with bed sores and wounded heel which she had to go to wounded care for treatment after being released.”
“She has only been in this rehab for a week and the difference is night and day compared to the other rehabs. It's clean, the staff are friendly and proficient.”
“LPN desk staff will ignore call lights and send CNA to intervene while pain is ignored and meds withheld for extended time. Will tell you to call 911 if pain”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
McMahon-Tomlinson has a concerning pattern of recurring deficiencies across multiple areas, with families filing complaints that triggered a recent survey in March 2024. The facility repeatedly struggles with resident assessments and care planning, medication management, and infection control, with the same issues appearing in both routine inspections and complaint investigations. While all deficiencies show correction dates, the persistence of problems in core care areas suggests ongoing quality challenges families should carefully evaluate.
Mar 6, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 16, 2025Routine2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 11, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 11, 2024Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Mar 3, 2023Routine3
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Dec 16, 2025
$9,750
Ownership & Operations
Who Operates This Facility
Mcmahon-Tomlinson Nursing Center
government
Ownership & Management
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit memorialhealthswok.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.