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Nursing HomeMedicaid

Mckinley Park Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3700 H Street, East Sacramento · Sacramento, CA 9581686 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 139 Google reviews

5
4
3
2
1
Mckinley Park Care Center Nursing Home in Sacramento, CA — Street View
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What this means for your family

This facility is an excellent choice for patients focused on rehabilitation, as the therapy teams are consistently rated as top-tier. However, if your loved one requires frequent assistance with mobility or hygiene, you should verify current staffing levels and response times, as some past and recent reports indicate delays in attending to call buttons.

Google Reviews

Google Reviews

139 reviews on Google
Families considering McKinley Park Care Center will find a facility highly praised for its exceptional physical and occupational therapy teams and a clean, welcoming environment. While many recent reviews highlight a significant improvement in care and professionalism, some historical and recent reports mention serious concerns regarding delayed response times to call buttons and occasional issues with hygiene and staffing levels.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean8.0Activities7.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Outstanding physical and occupational therapy teams
  • Clean and well-maintained facility
  • Friendly and compassionate nursing staff
  • Professional and welcoming administrative team

Concerns

  • Delayed response to call buttons/assistance (mentioned by 4 reviewers)
  • Inconsistent hygiene/hygiene neglect (mentioned by 3 reviewers)
  • Staffing shortages or use of temporary staff (mentioned by 3 reviewers)
  • Poor food quality (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(11)'20(2)'22(7)'24(15)'26(53)

Distribution · 144 analyzed

5
106
4
9
3
2
2
0
1
27
19 reviews posted between Mar 6, 2026Mar 7, 2026 · 19 were 5-star
17 reviews posted between Jun 9, 2026Jun 10, 2026 · 16 were 5-star

How They Respond to Reviews

3%response rate
Good

The owner uses highly templated, repetitive scripts for positive reviews, but shifts to a much more personalized, empathetic, and professional tone when addressing negative feedback. Negative responses specifically aim to move the conversation offline by providing a direct contact number for the administrator.

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain mobility?
  • 2How do you ensure that call buttons are answered promptly, especially during busy shifts or when there might be temporary staff on duty?
  • 3What specific steps does your nursing team take to ensure consistent personal hygiene and daily care routines for every resident?
  • 4Could you describe what a typical day looks like in terms of social activities and group engagement for the residents here?
  • 5In the event of a medical emergency after hours, what is the protocol for contacting physicians and ensuring immediate care?
  • 6We noticed your administrative team is very welcoming; how do you involve families in the communication process regarding care updates?

Personalized based on this facility's data


Key Review Excerpts

The healthcare team demonstrated a high level of professionalism, and I did not encounter any concerns regarding safety or cleanliness. The wound care team was particularly noteworthy; they took the time to address my questions and expressed genuine satisfaction in witnessing patient recovery.

Rehab patient · 2025★★★★★

I was surprised and pleased to learn they are under new leadership. The director has been there under a month and is doing his absolute best to address and rectify any areas they were deficient in.

Long-term resident's family · 2023★★★★★

My dad came here in December of 2020 with dementia, with the wallet disappearing without a trace. Employee is still employed. Also, staff was terrible could never call.

Long-term resident's family · 2021☆☆☆☆
Source: 139 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.52hrs
69%
Registered nurses for medical care
Total Nursing
3.82hrs
93%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.0%
Worse than Avg
Here
18.0%
US
12.1%
CA
7.0%
Sacramento
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.5%
Mixed vs Avgs
Here
10.5%
US
19.5%
CA
13.7%
Sacramento
8.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.5%
CA
11.7%
Sacramento
8.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.6%
Mixed vs Avgs
Here
11.6%
US
19.4%
CA
10.7%
Sacramento
9.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.7%
Mixed vs Avgs
Here
7.7%
US
14.4%
CA
10.4%
Sacramento
5.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Sacramento
99.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
79.8%
CA
93.2%
Sacramento
96.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Sacramento
97.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Sacramento
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Above state avg (15.4)
18 complaint-triggered

McKinley Park Care Center shows concerning patterns of deficiencies, with families filing 19 complaints that triggered inspections. The facility repeatedly struggles with fire safety systems, nursing staffing adequacy, and care planning, with some issues recurring across multiple years despite corrections. Recent complaints in 2024-2025 involved serious concerns about abuse protection, resident rights, and maintaining safe environments, suggesting ongoing quality challenges families should carefully evaluate during visits.

Jan 23, 2026Routine
30
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0023Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0342Minimal · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0355Minimal · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0916Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Aug 15, 2025Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Apr 16, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jan 6, 2025Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Dec 26, 2024Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Oct 4, 2024Routine
20
0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0023Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mckinley Park Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

280 facilities nationwide

Chain avg rating: 2.9/5 · Rank 66 of 260

Ownership & Management

Owners

Hudson River Opco LLC

Owner · Organization

100%

Bay Bridge Capital Partners, LLC

Owner (parent company) · Organization

100%

Key personnel

Sandhu, HarkeshContracted Managing EmployeeEspinosa, RaulW-2 Managing EmployeeApt, FrederickOfficer / DirectorJergensen, JoshuaOfficer / DirectorMitchell, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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