Mcguffey Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise dedicated rehab therapy team. Still worth an in-person visit.
based on 73 Google reviews

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What this means for your family
While the rehab department receives some praise, the facility has a concerning pattern of reports regarding neglect, poor hygiene, and unresponsive staff. If you are considering this facility, we strongly recommend unannounced visits and asking specifically about their protocols for call-button response times and daily hygiene assistance.
Google Reviews
Google Reviews
73 reviews on Google“McGuffey Health & Rehabilitation Center receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and unresponsive nursing staff. While some reviewers praise the rehab department and individual staff members, a significant number of reports cite issues with medication management, lack of assistance with basic needs, and poor communication regarding patient health status.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehab therapy team
- Some individual staff members noted as caring
- Cleanliness noted by some visitors
Concerns
- Slow or non-existent response to call buttons (mentioned by 4 reviewers)
- Poor hygiene and neglect of basic needs (toileting/feeding) (mentioned by 6 reviewers)
- Poor quality and unappealing food (mentioned by 5 reviewers)
- Lack of communication with family members (mentioned by 3 reviewers)
- Medication administration errors or delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 78 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that communication is a top priority for families; what is your standard process for keeping us updated on our loved one's daily status and any changes in their care plan?
- 2Could you walk us through the protocol for responding to call buttons, and how do you ensure that residents' immediate needs, such as toileting or assistance with meals, are met in a timely manner?
- 3With the rehab therapy team being a noted strength here, how do you integrate those therapy goals into the resident's daily routine and overall quality of life?
- 4I see that you actively respond to feedback online; how do you use that family input to make tangible improvements to the dining experience and food quality?
- 5What specific safeguards and double-check systems do you have in place to ensure accuracy and punctuality when administering medications?
- 6What does a typical day look like for residents here, and how do you encourage social engagement for those who might be hesitant to join group activities?
Personalized based on this facility's data
Key Review Excerpts
“She had to poop and pee on the bed because they would not get her up to go the bathroom. She would lie in her poop sometimes for hours before they would come in to clean her up.”
“McGuffey never kept me updated on my father's conditions, they did not update hospice, they did not tell me his testing results or when he was hospitalized.”
“The only positive is that the rehab staff is excellent. Too bad the facility is terrible. Would only recommend if you are outpatient rehab patient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
McGuffey Health & Rehabilitation Center shows a pattern of fire safety and building maintenance issues across multiple surveys, with deficiencies in smoke control systems, exit doors, and fire alarm maintenance appearing repeatedly from 2019-2021. The facility also had problems with infection control (appearing twice), wound care, and food safety. While all deficiencies were reportedly corrected by the facility, the recurring nature of safety-related issues warrants careful consideration during your visit.
May 27, 2021Routine3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 12, 2020Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Feb 7, 2019Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Mcguffey Health & Rehabilitation Center
for profit
Ownership & Management
Owners
Turenne, Roger
Owner
Turenne, William
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
73 reviews from families & visitors
Official Website
Visit mcguffeycares.com
Medicare data downloads
Original nursing home datasets
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