Gadsden Health and Rehab Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 42 Google reviews
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What this means for your family
While the facility's physical therapy team is frequently cited as a strength, the recurring reports of medication errors, unaddressed bedsores, and poor facility maintenance are critical red flags. We strongly advise families to conduct an unannounced visit and specifically inspect the cleanliness of the rooms and the responsiveness of the nursing staff before choosing this facility.
Google Reviews
Google Reviews
42 reviews on Google“Gadsden Health and Rehab Center receives highly polarized feedback, with families reporting significant concerns regarding medical neglect, poor communication, and facility maintenance. While some reviewers praise the physical therapy department and individual staff members, many others cite serious issues including unmanaged bedsores, medication errors, and a lack of responsiveness from administration.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Some attentive and cordial nursing staff
- Responsive administrative office for specific inquiries
Concerns
- Medication management errors and delays (mentioned by 5 reviewers)
- Poor facility cleanliness and maintenance (mold, debris, disrepair) (mentioned by 5 reviewers)
- Lack of communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
- Neglect of basic hygiene and wound care (bedsores) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the importance of timely medication administration, could you walk me through the specific protocols and double-check systems you have in place to ensure residents receive their medications exactly as prescribed?
- 2I noticed some areas of the facility could use some attention; what is your current schedule for deep cleaning and routine maintenance to ensure a sanitary and comfortable environment for residents?
- 3What is the best way for family members to stay in the loop regarding their loved one's daily care, and how do you ensure that communication remains consistent and accessible?
- 4Since your therapy department is highly regarded, how do you integrate those physical and occupational therapy goals into the resident's overall daily routine and care plan?
- 5How does your nursing team proactively monitor skin integrity and hygiene to prevent complications like bedsores, especially for residents who require extra assistance?
- 6What specific steps are taken during the night shift to ensure that residents who need help or have urgent medical needs can reach a staff member quickly?
Personalized based on this facility's data
Key Review Excerpts
“The Physical and occupational therapist are great people and know their job and do it very very well. The food is awful!! My room had water running down the wall when it rained!!”
“My mother was there following surgery for a broken hip... The most important part of a rehab stay is the recovery care & rehab program, and they miss the mark in every aspect.”
“There is mold on the vents, bugs in the rooms, doors to outside don’t lock, and the staff is rude! My 86 year old grandmother went here from the hospital and they couldn’t even be bothered to get her a bedside commode.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Gadsden Health and Rehab Center has a concerning pattern of deficiencies across four surveys, including recent complaint-triggered violations in 2023 regarding abuse prevention policies that prompted families to file reports with authorities. The facility has recurring issues with fire safety systems, resident assessment practices, and building maintenance requirements. While all violations show correction dates, the persistent nature of safety-related deficiencies warrants careful consideration during any visit.
Jul 15, 2021Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Dec 5, 2019Routine5
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nov 1, 2018Routine6
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Ownership & Operations
Who Operates This Facility
Gadsden Health and Rehab Center
for profit
Chain Affiliation
Preston Health Services
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 5 (Worst) (Best)
Ownership & Management
Owners
Mbs Partners LLC
Owner · Organization
Beckham, Nicholas
Owner
Walker, James
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit gadsdenhealthcare.com
Medicare data downloads
Original nursing home datasets
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