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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 105 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. The latest standard survey recorded 17 findings, above the MO average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
McCrite Plaza at Briarcliff is generally praised for its attractive, clean facilities and a compassionate admissions team, particularly Alayne. While many families report high satisfaction with the care and activities provided, there is a recurring pattern of concern regarding inconsistent nursing responsiveness, staffing shortages, and occasional issues with dining services. Families should be aware that experiences can vary significantly depending on the specific wing or level of care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 108 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My Dad was so sick and weak. He was assessed very quickly by a team of very knowledgeable nurses and physical therapists. They started his rehabilitation day two and in 24 hours, the improvement was staggering.”
“The staff at McCrite took great care of my dad when he was there for short term rehab after a hospital stay. There are too many people to name here but you can tell that, as a whole, the staff really care about and want to help people and they work as a team to do so.”
“I feel that the staff, at all levels, listens to my inquiries about my father, Marshall. I think, like any long term care facility, they have to deal with staff shortages, etc. Nothing is easy about growing older or navigating an illness, but I feel that they do their best to address my concerns.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern of recurring problems, particularly with families filing complaints about medication management, resident rights, and safety issues. The most frequent issues involve medication errors and labeling problems, food safety and dietary services, and fire safety systems. While the facility has corrected deficiencies when cited, several core problems persist across multiple surveys, including medication management issues appearing in 2020, 2024, and twice in 2025, suggesting ongoing challenges with fundamental care quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Construction Deficiencies
Use approved construction type or materials.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Mar 3, 2026
$31,280
Mccrite Plaza at Briarcliff Skilled Facility
for profit
Owners
Mccrite, Judith
Owner
Mccrite, Patrick
Owner
Key personnel
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Google Reviews
105 reviews from families & visitors
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