Mccormick's Creek Rehabilitation and Healthcare
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 136 Google reviews
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What this means for your family
While many families report a warm, family-like environment and effective rehab services, there is a recurring pattern of complaints regarding slow response times and neglect. We strongly recommend visiting during off-hours or weekends to observe staffing levels yourself and asking management specifically about their process for notifying families during patient transfers.
Google Reviews
Google Reviews
136 reviews on Google“McCormick's Creek Rehabilitation and Healthcare receives polarized feedback, with many families praising the staff's kindness and the facility's welcoming, family-like atmosphere. However, critical reviews consistently highlight serious concerns regarding patient neglect, slow response times to call lights, and poor food quality. Families considering this facility should weigh the frequent reports of compassionate care against significant allegations of understaffing and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Welcoming, family-like environment
- Effective rehabilitation therapy department
- Clean and well-maintained facility
Concerns
- Neglect and slow response times to call lights (mentioned by 5 reviewers)
- Poor food quality and sparse portions (mentioned by 3 reviewers)
- Communication failures regarding patient status and transfers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 139 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It’s wonderful to see how much the management engages with the community through their responses; how do you ensure that families are kept updated on a resident's status and any changes during transfers?
- 2We’ve heard such lovely things about the warm, family-like atmosphere here; what kind of daily social activities or group outings do you have planned for the residents?
- 3Since the rehabilitation department is highly regarded, could you walk us through how the therapy team works with residents to meet their specific recovery goals?
- 4How does the nursing team manage call lights during the busier shifts to ensure that residents receive timely assistance when they need it?
- 5Could you tell us a bit more about the dining experience, specifically regarding the variety of the menu and how you ensure portions are satisfying for everyone?
- 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff is loving and kind. The staff takes remarkable care of the residents. Also, the therapy department is awesome and experienced.”
“My mother was transferred from Bloomington Hospital to McCormick’s Creek Rehabilitation Center following a fall, a broken hip, and emergency surgery. The transfer occurred overnight, and our family was not notified in advance. Upon arrival, she was left unattended without an effective way to call for assistance.”
“I have been a nurse in long term care for over 20 years and trusted this facility to care for my mother in her time of need and was comforted by the fact that she was in good hands.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
McCormick's Creek has a concerning pattern of recurring fire safety deficiencies across multiple surveys, with repeated issues in fire alarm systems, fire drills, and sprinkler maintenance appearing in 2024, 2025, and 2026. The facility also shows problems with nursing staffing requirements and building safety systems. Additionally, one family filed a complaint about nutrition and dietary services in 2024. While the facility corrects identified issues, the pattern of recurring fire safety problems suggests ongoing operational challenges that families should carefully consider.
Jan 14, 2026Routine5
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jan 31, 2025Routine10
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mar 11, 2024Complaint1
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Feb 15, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
Mccormick's Creek Rehabilitation and Healthcare
for profit
Chain Affiliation
Castle Healthcare
9 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 9
Ownership & Management
Owners
Friedman, Yisrael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Singer, Meir
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
136 reviews from families & visitors
Official Website
Visit mccormickscreekhc.com
Medicare data downloads
Original nursing home datasets
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