Nursing HomeMedicaid

Masconomet Rehabilitation and Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

123 High Street, Topsfield · Topsfield, MA 01983|123 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 18 Google reviews

(978) 887-7002 Directions Website

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What this means for your family

While the rehabilitation therapy team is highly regarded, the reported medication errors and lack of administrative responsiveness are serious red flags. If you choose this facility, ensure you have a clear plan for monitoring medication administration and insist on regular, documented communication with the social work and nursing leadership.

Google Reviews

18 reviews on Google

“Masconomet Rehabilitation and Healthcare Center receives polarized feedback, with high praise for its rehabilitation therapy team and facility cleanliness. However, significant concerns regarding medication safety, wound care protocols, and administrative follow-through suggest potential lapses in clinical oversight.”

Quality Themes

Tap a score for details

Strengths

Outstanding physical and occupational therapy
Clean and well-maintained facility
Attentive and professional nursing staff
Engaging resident activities and amenities

Concerns

Medication administration errors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 20 analyzed

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the facility's strong reputation for physical and occupational therapy, how are these sessions integrated into a resident's daily schedule?
2With recent feedback regarding medication management, could you walk us through the specific safety protocols and double-check systems you have in place to ensure accuracy?
3I noticed the staffing rating is a 3/5; how do you manage staff-to-resident ratios to ensure consistent communication and responsiveness for families?
4I see that you engage with feedback online; how do you use input from families to improve the quality of care and daily operations here?
5Could you describe the variety of activities available for residents, and how do you encourage participation for those who might be more reserved?
6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you notify the family members?

Personalized based on this facility's data

Key Review Excerpts

“My mother and her roommate were given the wrong the medications-they gave my mother her roommates pain meds and her roommate got my mothers. She needed her would vac dressing changed, and they tried using an unsterile piece of foam.”

Long-term resident's family · 2026★☆☆☆☆

“The Nurses were informative and helpful, the Occupational Therapist was extremely thorough and motivating, and even the woman at the Reception Desk was very knowledgeable and helpful.”

Long-term resident's family · 2025★★★★★

“Very clean staff is attentive and professional to patients needs Concerts 2x a week,hair salon and nail salom available and food most days yummy!”

Patient/Resident family · 2026★★★★☆

Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.70hrs

94%

Registered nurses for medical care

Total Nursing

3.69hrs

90%

All nurses + aides combined

Staff Turnover

55%

Lower is better (< 30% = good)

RN Turnover

53%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility33.2%

Worse than Avg

Here

33.2%

19.4%

21.4%

Essex

20.7%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility23.2%

Worse than Avg

Here

23.2%

15.3%

16.4%

Essex

13.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility23.3%

Worse than Avg

Here

23.3%

15.5%

21.3%

Essex

23.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility19.7%

Worse than Avg

Here

19.7%

12.1%

13.7%

Essex

18.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.8%

Better than Avg

Here

97.8%

93.4%

92.4%

Essex

93.2%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.8%

Essex

96.1%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility92.3%

Better than Avg

Here

92.3%

79.8%

77.7%

Essex

81.7%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility86.7%

Better than Avg

Here

86.7%

81.8%

77.6%

Essex

82.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.3%

Essex

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies

Near state avg (8.9)

This facility shows recurring deficiencies across multiple surveys, with patterns in care planning, nutrition/hydration, respiratory care, and fire safety systems appearing in all three inspections from 2023-2025. While all deficiencies have correction dates, the repetition of identical issues like inadequate care plans and nutrition problems suggests ongoing challenges with maintaining consistent standards, raising concerns about quality oversight.

Mar 12, 2026Routine10 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 20, 2025Routine11 findings

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Apr 11, 2024Routine1 finding

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Masconomet Rehabilitation and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Atlas Healthcare

Chain Size

29 facilities nationwide

Chain avg rating: 3.8/5 · Rank 15 of 28

Ownership & Management

Owners

Whittier Mop Operations Holdings LLC

Owner · Organization

100%

Jmh Family LLC