Mary Ann Morse Nursing & Rehabilitation
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 20 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for post-acute recovery. However, because some families have reported issues with discharge communication and inconsistent staff interactions, we recommend maintaining close contact with the social worker and nursing management throughout your loved one's stay to ensure your expectations are met.
Google Reviews
Google Reviews
20 reviews on Google“Mary Ann Morse Nursing & Rehabilitation receives high praise for its effective physical and occupational therapy programs, with many families reporting successful recovery outcomes for their loved ones. While the majority of reviewers describe a compassionate, clean, and professional environment, there are isolated but serious reports of poor communication regarding discharge planning and concerns about staff attentiveness during specific stays.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and home-like facility environment
- Compassionate and attentive nursing staff
- Well-organized social and daily activities
Concerns
- Poor communication regarding discharge planning and patient status (mentioned by 2 reviewers)
- Inconsistent quality of care and staff responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about the physical and occupational therapy programs here; could you tell me more about how the therapists work with residents to reach their goals?
- 2The facility looks very clean and home-like; how do you ensure the environment stays comfortable and personalized for each resident?
- 3We want to make sure we stay closely connected to the care being provided; what is your preferred process for giving families regular updates on a resident's status or changes in their care plan?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5The social activities here seem very well-organized; could you describe some of the daily group activities that residents look forward to most?
- 6How do you support the nursing team to ensure that staff responsiveness remains consistent for every resident throughout their stay?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff was knowledgeable, supportive,encouraging and patient. I was able to attend my husband’s OT and PT sessions where everything was explained to both of us.”
“The facility has a very homey atmosphere, with drapes on the wall, clean floors that shine and never any odors! The patients are kept very busy.”
“As Mom's needs grew to require long term memory care, the Mary Ann Morse team surrounded her with a supportive and nurturing environment.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mary Ann Morse has concerning deficiencies across multiple surveys, including a complaint-triggered issue about improper physical restraint use that families reported. The facility struggles with infection control (appearing in both 2023 and 2024), resident rights communication, and quality care including wound care and dementia services. While all violations show correction dates, the pattern of recurring problems across different care areas suggests ongoing operational challenges that warrant careful evaluation during visits.
Sep 20, 2024Routine10
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 6, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Jun 27, 2023Routine6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Federal Penalties
Fine
Jun 27, 2023
$30,186
Ownership & Operations
Who Operates This Facility
Mary Ann Morse Nursing & Rehabilitation
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit maryannmorse.org
Medicare data downloads
Original nursing home datasets
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