Mary Agnes Manor Alp
Families consistently rate this highly — reviewers highlight compassionate and attentive floor staff. Schedule a visit to confirm the fit.
based on 53 Google reviews
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What this means for your family
This facility has a dedicated core staff that many families find compassionate, but there are significant red flags regarding administrative communication and resident safety. Before committing, we strongly advise you to tour the facility and ask specifically about their elopement prevention protocols and how they handle coordination of care with outside medical providers.
Google Reviews
Google Reviews
53 reviews on Google“Mary Agnes Manor receives highly polarized feedback, with many reviewers praising the staff's compassion and the facility's welcoming atmosphere, while others report critical failures in safety, communication, and basic responsiveness. Families should be aware of serious allegations regarding resident elopement and poor administrative follow-through, which contrast sharply with the positive experiences of those who feel the staff treats residents like family.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive floor staff
- Welcoming and family-like environment
- Helpful admissions and administrative support
- Clean and well-maintained facility
Concerns
- Poor communication and lack of responsiveness from administration (mentioned by 3 reviewers)
- Unprofessional or absent staff on resident floors (mentioned by 2 reviewers)
- Safety risks regarding resident elopement and facility access (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the size of the facility, what specific protocols are in place to ensure resident safety and prevent unauthorized exits from the building?
- 2How does your administrative team facilitate regular updates to families, and what is the best way to ensure consistent communication regarding a resident's daily well-being?
- 3Since we are exploring memory care options, could you walk us through the specific programming and specialized support provided for residents in that unit?
- 4How do you ensure that the compassionate, family-like atmosphere our loved one needs is maintained consistently across all shifts and floors?
- 5What does a typical day look like for a resident in terms of social engagement, and how do you encourage participation in activities?
- 6In the event of a medical concern or emergency, what is the step-by-step process for notifying family members and coordinating with outside medical providers?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Mary Agnes Manor have been truly wonderful in supporting our family member who lives there. They are always willing to talk with us and offer support seven days a week.”
“We were out walking in the neighborhood today and spotted a lost resident of this place who was walking in the middle of the street with a walker and suitcase. When we called Mary Agnes they refused to pick him up unless he paid for it.”
“Communication is horrible. Mental health providers in the community do not get return calls regarding residents status, health etc from administrators.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
89 violations from 35 inspections
Dec 3, 2025Complaint
Resident protections
Resident services.
Admission and retention standards
Nov 13, 2025Complaint
Medication management.
Oct 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 30, 2025Complaint22Report
Resident services
Environmental standards
Admission and retention standards.
Personnel
Environmental standards
Medication management.
Food service
Environmental standards
Resident services.
Food service
Environmental standards
Resident services.
Environmental standards
Environmental standards
Personnel
Environmental standards
Environmental standards
Environmental standards
Medication management
Operating certificates
Environmental standards
Disaster and emergency planning
Jul 30, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 1, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 23, 2025Complaint
Resident services.
Operating certificates
Mar 11, 2025Complaint
Resident services
Medication management.
Ownership & Operations
Who Operates This Facility
Mary Agnes Manor, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit maryagnesmanor.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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