Martin Crest Assisted Living and Memory Care Community
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 46 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a clean, warm, and highly attentive caregiving environment. However, if your loved one requires specialized memory care, you should verify current availability in advance, and if you are making a deposit, ensure you have clear, written confirmation of refund procedures.
Google Reviews
Google Reviews
46 reviews analyzed“Families considering Martin Crest can expect a highly compassionate and professional staff that many reviewers describe as treating residents like family. While the facility is widely praised for its cleanliness and warm atmosphere, some families have experienced significant issues regarding refund delays and limited availability in the memory care wing.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Impeely clean and beautiful facility
- Professional and welcoming management team
- Engaging activities and special events
Concerns
- Delays in returning deposits/refunds
- Limited availability in memory care wing
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses that frequently name-drop specific staff members mentioned in the reviews. The tone is consistently warm, empathetic, and celebratory of the community's mission.
Questions for Your Tour
- 1It is so wonderful to see how beautiful and clean the facility is; what are your specific daily routines for maintaining such a high standard of cleanliness?
- 2We noticed how much the management team values communication with families; how often can we expect updates regarding our loved one's well-being?
- 3Since we are interested in the memory care wing, could you tell us about the current availability and how you manage transitions if the wing reaches capacity?
- 4What kind of engaging activities or special events do you have planned for the residents this month to keep them socially active?
- 5How does the caregiving staff handle medical emergencies or changes in health needs during the overnight hours?
- 6Could you walk us through your process for handling financial matters, such as deposits or refunds, to ensure everything is handled smoothly for families?
Personalized based on this facility's data
Key Review Excerpts
“The care givers are amazing. Personal. Helpful. Professional. Veronica Fluitt, Jackie, Jade, Jaden,Jada, Miriam, and Shelly all know know my dad and take exceptional care of him.”
“The food was amazing and so well presented! Special events like Mother’s Day could not be outdone anywhere outside of their facility.”
“The facility is beautiful and impeccably clean. The staff goes above and beyond what we expected as far friendliness, professional and helpful.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
An inspection conducted on October 12, 2023, identified five violations related to the facility's Life Safety Code, including issues with fire drill documentation, gas system maintenance, and electrical standards. All identified deficiencies were documented as corrected by various dates through November 2023. No formal enforcement actions are currently on record for this facility.
Oct 12, 2023Routine
Life Safety Code (5 violations)
The facility failed to obtain pressure tests of gas piping in the facility.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to keep walls and ceilings in good condition.
The facility failed to ensure the building electrical system met the referenced codes and standards.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
Ownership & Operations
Who Operates This Facility
1818 Martin Drive Opco LLC
for profit
SAGORA SENIOR LIVING, INC
DIANE HOLDER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit martincrest.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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