Marquis Tualatin Post Acute Rehab
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 30 Google reviews
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What this means for your family
This facility has a highly regarded therapy team that often leads to successful recovery, but the inconsistency in nursing care and communication is a major risk. Families must be prepared to act as daily advocates for their loved ones, specifically monitoring medication administration and ensuring basic hygiene needs are met.
Google Reviews
Google Reviews
30 reviews on Google“Marquis Tualatin Post Acute Rehab receives polarized feedback, with many families praising the physical and occupational therapy teams for successful recovery outcomes. However, significant concerns persist regarding inconsistent communication, slow response times for patient needs, and recurring issues with cleanliness and meal quality.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm and attentive nursing staff
- Clean and modern facility aesthetics
- Strong recovery outcomes for post-surgery patients
Concerns
- Slow or non-existent response to call lights/patient needs (mentioned by 3 reviewers)
- Poor communication between staff, management, and families (mentioned by 3 reviewers)
- Unsanitary conditions including soiled bedding/floors (mentioned by 2 reviewers)
- Poor meal quality and late delivery (mentioned by 3 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your facility has a high rating for physical and occupational therapy; how do you coordinate those sessions with the nursing team to ensure consistent care throughout the day?
- 2We see that you are very active in responding to online feedback; how do you utilize that family input to improve communication between your staff and residents' loved ones?
- 3With a smaller capacity of 54 residents, what systems do you have in place to ensure that call lights are answered promptly and that residents' immediate needs are met consistently?
- 4Could you walk us through your current process for medication management to ensure accuracy and safety for residents?
- 5We understand that dining is a key part of the recovery experience; what steps are you taking to improve the quality and timeliness of meal service?
- 6How do you maintain your high standards for facility cleanliness and hygiene, particularly regarding laundry and room maintenance?
Personalized based on this facility's data
Key Review Excerpts
“The Occupational Therapy (OT) and Physical Therapy (PT) teams were nothing short of phenomenal, guiding her through her pain and preparing her fully for her return home in just over three weeks.”
“An integral part of the admission process is a thorough records review, and the NP quickly diagnosed another possible complication and started aggressive treatment for pneumonia. That attention to detail no doubt saved my life.”
“If I hadn't been there to a keep an eye on my friend recovering from surgery, she would have died in their care. I was told I wasn't to contact her doctor as the facility doctor would be in to see my friend that day. The doctor never showed up.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports resulting in recent deficiencies involving resident protection from financial exploitation, proper response to violations, resident communication rights, accident prevention, and incontinence care. The facility shows recurring issues with nursing staffing levels, resident rights, and safety protocols including fire safety barriers cited twice. While all deficiencies have correction dates, the pattern of ongoing complaints through 2024-2025 suggests persistent care quality concerns families should investigate thoroughly.
Feb 28, 2025Complaint3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 28, 2025Routine1
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jun 7, 2024Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Oct 5, 2023Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Aug 12, 2022Routine7
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ownership & Operations
Who Operates This Facility
Marquis Tualatin Post Acute Rehab
for profit
Chain Affiliation
Marquis Companies
15 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 15 (Best)
Ownership & Management
Owners
Marquis Companies I, INC
Owner · Organization
Fogg, Phillip
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit marquiscompanies.com
Medicare data downloads
Original nursing home datasets
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