Mariners Residence, INC.
Limited public data on Mariners Residence, INC.. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 13 Google reviews
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What this means for your family
Given the serious and consistent allegations regarding sanitation and resident care in 2025, we strongly advise families to conduct an unannounced visit to observe the facility's current environment firsthand. Please pay close attention to the cleanliness of the common areas and the condition of the residents, as these are the primary concerns raised by recent visitors.
Google Reviews
Google Reviews
13 reviews on Google“Mariners Residence, Inc. receives highly polarized feedback, with recent reviews from 2025 highlighting severe concerns regarding sanitation, food quality, and resident care. While older reviews from 2022 and 2023 were generally positive, the most recent reports describe a significant decline in standards, including reports of pests in food and poor resident hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Initial intake process perceived as professional
- Friendly staff interactions (noted in older reviews)
Concerns
- Poor food quality and presence of pests (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
- Lack of cleanliness and poor resident hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We were impressed by how professional the initial intake process seemed; can you walk us through how you communicate with families regarding a resident's daily care updates?
- 2Could you tell us a bit more about the dining experience, specifically how the menus are planned and how you ensure high standards for food quality and variety?
- 3What specific protocols do you have in place for daily housekeeping and maintaining the cleanliness of the resident living areas?
- 4How does the nursing team manage medication administration and what is the process for handling medical emergencies during the night?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and active within the community?
- 6How do you support your staff in maintaining a positive and professional environment for both the residents and their visiting families?
Personalized based on this facility's data
Key Review Excerpts
“I cannot understand how this building passes the inspection codes🤔 it’s disgusting how the residents are treated, nurses are extremely rude and unprofessional! The food looks like dog food. I had a family member there . On a couple different occasions cockroach was found in the food.”
“Residents coming to neighboring stores and restaurants begging for money, stating they don’t get fed well, food has roaches. Coming into these stores looking unkept clothes barely fitting or looking dirty.”
“There is a nurse in charge of medication . Very unprofessional. She was talking over me. Not listening to anything I was saying she hung up on me.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
61 violations from 15 inspections
Dec 10, 2025Complaint
Resident services
Records and reports
Resident services
Resident services
Oct 21, 2025Complaint23Report
Environmental standards
Environmental standards
Disaster and emergency planning
Resident services
Resident services
Food service
Environmental standards
Resident services
Food service
Food service
Environmental standards
Environmental standards
Disaster and emergency planning
Food service
Personnel
Resident services
Food service
Food service
Environmental standards
Disaster and emergency planning
Resident services
Resident services
Records and reports
Aug 29, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 20, 2024Complaint27Report
Resident services
Food service
Environmental standards
Food service
Food service
Environmental standards
General requirements
Resident services
Environmental standards
Environmental standards
Resident services
Food service
Environmental standards
Resident protections
Environmental standards
Resident services
Food service
Personnel
Environmental standards
Admission standards
Resident services
Food service
Personnel
Environmental standards
Food service
Food service
Disaster and emergency planning
Dec 15, 2023Other
Records and reports
Nov 17, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Oct 30, 2023Complaint
Admission standards
Oct 2, 2023Complaint
Resident services
Ownership & Operations
Who Operates This Facility
Mariners Residence, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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