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Nursing HomeMedicaid Investigative

Golden Gate Rehabilitation & Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

191 Bradley Ave, Mid Island · Staten Island, NY 10314238 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 229 Google reviews

5
4
3
2
1
Golden Gate Rehabilitation & Health Care Center Nursing Home in Staten Island, NY — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)

Bottom 25% in NY · Below recommended RN staffing · Worst in BENJAMIN LANDA chain · No penalties on record

Source: Medicare data

What this means for your family

Golden Gate is highly recommended for its exceptional physical therapy and clean, modern environment. However, families should be proactive about communication; ensure you have direct contact information for the nursing station and check in regularly, as some reviewers noted that call bells can occasionally go unanswered during busy shifts.

Google Reviews

Google Reviews

229 reviews on Google
Golden Gate Rehabilitation & Health Care Center is widely praised for its cleanliness, modern renovations, and a highly effective physical therapy department that helps patients regain strength for discharge. While the vast majority of reviews are glowing, a small but consistent group of families reports significant issues with communication, slow response times for call bells, and occasional lapses in basic hygiene or laundry management. Families should be aware that while the facility is generally well-regarded, experiences can vary depending on staffing levels.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities7.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Clean, well-maintained, and recently renovated facility
  • Professional and attentive administrative staff
  • Easy and secure visitor check-in process

Concerns

  • Slow response times to call bells and requests for assistance (mentioned by 5 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
  • Lost or missing personal belongings (clothing) (mentioned by 2 reviewers)
  • Inconsistent hygiene and cleanliness in patient rooms (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.32020(6)4.02021(8)4.42022(20)4.32023(30)4.82024(55)4.92025(63)4.72026(30)

Distribution · 212 analyzed

5
181
4
13
3
4
2
1
1
13

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent facility renovations, what specific steps are you taking to ensure that daily room hygiene and cleanliness remain consistent for all residents?
  • 2I understand that response times to call bells can be a challenge in busy environments; what is your current protocol for ensuring residents receive timely assistance when they need help?
  • 3Communication is very important to our family; what is the best way for us to stay in touch with the nursing team, and how do you ensure updates are shared effectively?
  • 4We have heard wonderful things about your therapy department; how do you integrate those therapy goals into the resident's daily routine and social activities?
  • 5To help us feel more at ease, could you explain your process for tracking and managing personal belongings to ensure that items like clothing don't go missing?
  • 6How does your nursing staff handle urgent medical needs or changes in condition during evening and weekend hours when administrative staff may be off-site?

Personalized based on this facility's data


Key Review Excerpts

David is a world-class PT who was incredible to work with. He first helped me fix back stiffness that had been plaguing me for years. Then he helped me recover from a broken ankle and severe sprain.

Rehab patient · 2023★★★★★

My 90 year old Aunt has spent the last 5 months at Golden Gate Rehab after breaking her arm. Every staff member was always friendly, professional and knowledgeable. Thank you to her team and administration for making her rehab successful.

Long-term resident's family · 2026★★★★★

The nurses, physical/occupational therapists, CNA’s, and janitorial staff were absolutely amazing during my stay! The facility was very clean and accommodating.

Rehab patient · 2024★★★★★
Source: 229 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
2.72hrs
66%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Similar to Avg

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.0%
Worse than Avg
Here
20.0%
US
14.4%
NY
14.8%
Richmond
11.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.4%
NY
13.8%
Richmond
16.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.8%
Worse than Avg
Here
19.8%
US
19.5%
NY
13.3%
Richmond
19.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
19.4%
NY
20.2%
Richmond
14.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.4%
Mixed vs Avgs
Here
13.4%
US
12.1%
NY
18.9%
Richmond
18.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.7%
Worse than Avg
Here
17.7%
US
15.3%
NY
13.8%
Richmond
13.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
81.8%
NY
77.0%
Richmond
82.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility40.9%
Worse than Avg
Here
40.9%
US
79.7%
NY
78.8%
Richmond
76.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
NY
1.2%
Richmond
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.6)
3 complaint-triggered

Golden Gate Rehabilitation has faced recurring issues across multiple areas, with families filing complaints that triggered investigations in three instances. The most frequent problems involve resident safety and abuse prevention protocols, medication management, and fire safety systems. While all deficiencies show correction dates, the facility has struggled with consistent resident assessment practices and infection control across multiple surveys, suggesting ongoing quality oversight challenges that families should discuss during visits.

May 29, 2024Routine
6
0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 29, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Nov 2, 2023Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Mar 3, 2022Routine
7
0600Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0608Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jun 27, 2019Routine
8
0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Golden Gate Rehabilitation & Health Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 48 of 54 (Worst)

Ownership & Management

Owners

Estate of Deborah Philipson

Owner · Organization

29%

Estate of Mayer Rispler

Owner · Organization

5%

Key personnel

Landa, BenjaminManaging Control - Governing BodyHoffner, JudahManagerLanda, BenjaminManagerRipoll, LucindaManagerEstate of Deborah PhilipsonAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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