Golden Gate Rehabilitation & Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 229 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
Bottom 25% in NY · Below recommended RN staffing · Worst in BENJAMIN LANDA chain · No penalties on record
What this means for your family
Golden Gate is highly recommended for its exceptional physical therapy and clean, modern environment. However, families should be proactive about communication; ensure you have direct contact information for the nursing station and check in regularly, as some reviewers noted that call bells can occasionally go unanswered during busy shifts.
Google Reviews
Google Reviews
229 reviews on Google“Golden Gate Rehabilitation & Health Care Center is widely praised for its cleanliness, modern renovations, and a highly effective physical therapy department that helps patients regain strength for discharge. While the vast majority of reviews are glowing, a small but consistent group of families reports significant issues with communication, slow response times for call bells, and occasional lapses in basic hygiene or laundry management. Families should be aware that while the facility is generally well-regarded, experiences can vary depending on staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Clean, well-maintained, and recently renovated facility
- Professional and attentive administrative staff
- Easy and secure visitor check-in process
Concerns
- Slow response times to call bells and requests for assistance (mentioned by 5 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
- Lost or missing personal belongings (clothing) (mentioned by 2 reviewers)
- Inconsistent hygiene and cleanliness in patient rooms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 212 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent facility renovations, what specific steps are you taking to ensure that daily room hygiene and cleanliness remain consistent for all residents?
- 2I understand that response times to call bells can be a challenge in busy environments; what is your current protocol for ensuring residents receive timely assistance when they need help?
- 3Communication is very important to our family; what is the best way for us to stay in touch with the nursing team, and how do you ensure updates are shared effectively?
- 4We have heard wonderful things about your therapy department; how do you integrate those therapy goals into the resident's daily routine and social activities?
- 5To help us feel more at ease, could you explain your process for tracking and managing personal belongings to ensure that items like clothing don't go missing?
- 6How does your nursing staff handle urgent medical needs or changes in condition during evening and weekend hours when administrative staff may be off-site?
Personalized based on this facility's data
Key Review Excerpts
“David is a world-class PT who was incredible to work with. He first helped me fix back stiffness that had been plaguing me for years. Then he helped me recover from a broken ankle and severe sprain.”
“My 90 year old Aunt has spent the last 5 months at Golden Gate Rehab after breaking her arm. Every staff member was always friendly, professional and knowledgeable. Thank you to her team and administration for making her rehab successful.”
“The nurses, physical/occupational therapists, CNA’s, and janitorial staff were absolutely amazing during my stay! The facility was very clean and accommodating.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
4
measures
1
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Golden Gate Rehabilitation has faced recurring issues across multiple areas, with families filing complaints that triggered investigations in three instances. The most frequent problems involve resident safety and abuse prevention protocols, medication management, and fire safety systems. While all deficiencies show correction dates, the facility has struggled with consistent resident assessment practices and infection control across multiple surveys, suggesting ongoing quality oversight challenges that families should discuss during visits.
May 29, 2024Routine6
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 29, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nov 2, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Mar 3, 2022Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 27, 2019Routine8
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Golden Gate Rehabilitation & Health Care Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 48 of 54 (Worst)
Ownership & Management
Owners
Estate of Deborah Philipson
Owner · Organization
Estate of Mayer Rispler
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
229 reviews from families & visitors
Official Website
Visit goldengaterehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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