Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 235 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Staff turnover reported at 28%
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 89% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Golden Gate Rehabilitation & Health Care Center is widely praised for its cleanliness, modern renovations, and a highly effective physical therapy department that helps patients regain strength for discharge. While the vast majority of reviews are glowing, a small but consistent group of families reports significant issues with communication, slow response times for call bells, and occasional lapses in basic hygiene or laundry management. Families should be aware that while the facility is generally well-regarded, experiences can vary depending on staffing levels.
Quality Themes
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Concerns
Rating Trends
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Distribution · 218 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“David is a world-class PT who was incredible to work with. He first helped me fix back stiffness that had been plaguing me for years. Then he helped me recover from a broken ankle and severe sprain.”
“My 90 year old Aunt has spent the last 5 months at Golden Gate Rehab after breaking her arm. Every staff member was always friendly, professional and knowledgeable. Thank you to her team and administration for making her rehab successful.”
“The nurses, physical/occupational therapists, CNA’s, and janitorial staff were absolutely amazing during my stay! The facility was very clean and accommodating.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Golden Gate Rehabilitation has faced recurring issues across multiple areas, with families filing complaints that triggered investigations in three instances. The most frequent problems involve resident safety and abuse prevention protocols, medication management, and fire safety systems. While all deficiencies show correction dates, the facility has struggled with consistent resident assessment practices and infection control across multiple surveys, suggesting ongoing quality oversight challenges that families should discuss during visits.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Golden Gate Rehabilitation & Health Care Center
for profit
Benjamin Landa
48 facilities nationwide
Chain avg rating: 3.2/5 · Rank 48 of 54 (Lowest rating)
Owners
Estate of Deborah Philipson
Owner · Organization
Estate of Mayer Rispler
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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235 reviews from families & visitors
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