Marian Manor of Taunton
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 8 Google reviews

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What this means for your family
While many families report that the core nursing staff is compassionate and dedicated, there is a recurring concern regarding management's focus on budgets over resident care. When touring, ask specifically about how management supports staff during high-census periods to ensure consistent care quality.
Google Reviews
Google Reviews
8 reviews on Google“Marian Manor of Taunton receives polarized feedback, with families of long-term residents often praising the dedication of the nursing and aide staff. However, multiple reviewers express significant dissatisfaction with upper management, citing concerns over budget-driven care and poor work ethic among some staff members.”
Quality Themes
Tap a score for detailsStrengths
- Loving and caring nursing and aide staff
- Clean facility environment
- Respectful interactions with residents
Concerns
- Poor management oversight and budget-prioritization (mentioned by 2 reviewers)
- Inconsistent staff work ethic and quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the facility currently holding 116 residents, how does the leadership team ensure consistent oversight and quality of care across all shifts?
- 2I noticed that staffing levels are rated highly by CMS; how do you support your nursing and aide staff to maintain that level of dedication and morale?
- 3Given the recent focus on facility improvements, what specific steps is management taking to ensure that resources are being prioritized effectively for resident comfort and safety?
- 4How do you handle communication with families when addressing the occasional inconsistency in care that can sometimes occur in a large facility?
- 5What does a typical daily schedule look like for a resident here, and how do you encourage social engagement among the 116 residents?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“Our Mother has lived at the Manor for over a year. I have heard her say many times that her nurses and aids are loving and caring people.”
“The management literally couldn't care less about the residents living in this place. Most of the aids and nurses do their best to offer good care, but the upper management is only concerned about their "budget."”
“My mother went there From St Anne’s, the staff did the least amount of work as possible. There work ethic and care for patience was Just sad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
11
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring challenges with families filing complaints that led to federal investigations, including issues with safety supervision and abuse prevention policies. The most frequent problems involve care planning and assessment, resident rights (particularly communication about transfers and incidents), and medication management. While all deficiencies show correction dates, the pattern of repeated issues in core care areas like resident assessment and rights protection suggests ongoing operational challenges that families should discuss during visits.
Jan 15, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 19, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 10, 2025Routine4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jan 18, 2024Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Sep 27, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Feb 23, 2022Routine15
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Federal Penalties
Fine
Aug 19, 2025
$8,788
Ownership & Operations
Who Operates This Facility
Marian Manor of Taunton
nonprofit
Chain Affiliation
Diocesan Health Facilities
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 5 of 5 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit dhfo.org
Medicare data downloads
Original nursing home datasets
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