See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Marian Manor of Taunton

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

33 Summer Street, Taunton, MA 02780116 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.5/5

based on 8 Google reviews

5
4
3
2
1
Marian Manor of Taunton Nursing Home in Taunton, MA — Street View
Street View

Watch Marian Manor of Taunton

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While many families report that the core nursing staff is compassionate and dedicated, there is a recurring concern regarding management's focus on budgets over resident care. When touring, ask specifically about how management supports staff during high-census periods to ensure consistent care quality.

Google Reviews

Google Reviews

8 reviews on Google
Marian Manor of Taunton receives polarized feedback, with families of long-term residents often praising the dedication of the nursing and aide staff. However, multiple reviewers express significant dissatisfaction with upper management, citing concerns over budget-driven care and poor work ethic among some staff members.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean8.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Loving and caring nursing and aide staff
  • Clean facility environment
  • Respectful interactions with residents

Concerns

  • Poor management oversight and budget-prioritization (mentioned by 2 reviewers)
  • Inconsistent staff work ethic and quality of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02018(1)1.02019(1)1.02020(1)4.02022(1)3.02023(1)1.02024(2)5.02025(1)

Distribution · 8 analyzed

5
1
4
2
3
1
2
0
1
4

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the facility currently holding 116 residents, how does the leadership team ensure consistent oversight and quality of care across all shifts?
  • 2I noticed that staffing levels are rated highly by CMS; how do you support your nursing and aide staff to maintain that level of dedication and morale?
  • 3Given the recent focus on facility improvements, what specific steps is management taking to ensure that resources are being prioritized effectively for resident comfort and safety?
  • 4How do you handle communication with families when addressing the occasional inconsistency in care that can sometimes occur in a large facility?
  • 5What does a typical daily schedule look like for a resident here, and how do you encourage social engagement among the 116 residents?
  • 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

Our Mother has lived at the Manor for over a year. I have heard her say many times that her nurses and aids are loving and caring people.

Long-term resident's family · 2022★★★★

The management literally couldn't care less about the residents living in this place. Most of the aids and nurses do their best to offer good care, but the upper management is only concerned about their "budget."

Family member · 2024☆☆☆☆

My mother went there From St Anne’s, the staff did the least amount of work as possible. There work ethic and care for patience was Just sad.

Family member · 2020☆☆☆☆
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
3.84hrs
94%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
15.3%
MA
16.4%
Bristol
18.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
14.4%
MA
16.9%
Bristol
20.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
12.1%
MA
13.7%
Bristol
13.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.9%
Worse than Avg
Here
87.9%
US
95.5%
MA
94.8%
Bristol
95.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
15.4%
MA
21.3%
Bristol
17.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
93.4%
MA
92.4%
Bristol
91.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.2%
Better than Avg
Here
84.2%
US
81.8%
MA
77.6%
Bristol
78.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.8%
Worse than Avg
Here
3.8%
US
1.6%
MA
1.3%
Bristol
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (8.9)
3 complaint-triggered
$8,788 in fines

This facility has faced recurring challenges with families filing complaints that led to federal investigations, including issues with safety supervision and abuse prevention policies. The most frequent problems involve care planning and assessment, resident rights (particularly communication about transfers and incidents), and medication management. While all deficiencies show correction dates, the pattern of repeated issues in core care areas like resident assessment and rights protection suggests ongoing operational challenges that families should discuss during visits.

Jan 15, 2026Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Aug 19, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 10, 2025Routine
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Jan 18, 2024Routine
7
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Sep 27, 2023Complaint
1
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Feb 23, 2022Routine
15
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Federal Penalties

Fine

Aug 19, 2025

$8,788

Ownership & Operations

Who Operates This Facility

Owner / Operator

Marian Manor of Taunton

Organization Type

nonprofit

Chain Affiliation

Chain Name

Diocesan Health Facilities

Chain Size

5 facilities nationwide

Chain avg rating: 3.6/5 · Rank 5 of 5 (Worst)

Ownership & Management

Key personnel

Hoye, JamesContracted Managing EmployeeMelchert, Jo-AnnW-2 Managing EmployeeRoque, JoanneOfficer / DirectorMitchell, LauraManagerRoque, JoanneManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call