Maria Regina Rehabilitation and Nursing
Strong Medicare quality ratings; families often praise warm, attentive nursing and care staff. Still worth an in-person visit.
based on 306 Google reviews

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What this means for your family
Maria Regina offers a clean, serene environment with a highly regarded therapy team, making it a strong candidate for rehabilitation. However, families should be prepared to advocate for their loved ones, as some reviewers noted concerns regarding administrative responsiveness and food quality. We recommend scheduling a tour to observe the staff-to-resident interaction firsthand.
Google Reviews
Google Reviews
306 reviews on Google“Maria Regina Rehabilitation and Nursing is widely praised for its clean, serene environment and a staff that is frequently described as professional, kind, and attentive. While many families express high satisfaction with the quality of care and the facility's amenities, such as the chapel and grounds, some reviewers have raised serious concerns regarding administrative responsiveness, occasional understaffing, and poor food quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Clean, well-maintained facility and grounds
- Excellent physical and occupational therapy
- Welcoming and helpful front desk/security team
Concerns
- Poor food quality and lack of variety (mentioned by 2 reviewers)
- Administrative responsiveness and management issues (mentioned by 4 reviewers)
- Understaffing or slow response times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 217 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a great reputation for therapy; how do you integrate physical and occupational therapy into a resident's daily routine?
- 2We understand that dining is a key part of daily life; what steps are you taking to improve the variety and quality of the meals served to residents?
- 3Given the recent feedback regarding administrative communication, what is the best way for families to stay updated and get quick responses from the management team?
- 4With 188 residents, how do you ensure that staff are consistently available to provide timely assistance when a resident calls for help?
- 5Could you walk us through your protocol for handling medical emergencies, especially during the evening or weekend hours?
- 6The grounds look beautiful; what kind of social activities or outdoor programs do you offer to keep residents engaged throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The exceptional care that I received here is beyond any expectation! From the nurses, the CNA aides, The recreation, and even the cleaning service that comes in every day Are beyond any of my expectations!”
“The staff communicated well with my family and provided loving care to my father. The Nurse Supervisors ran their floors well!”
“The lack of overall discernment on when to escalate a patient in distress to the hospital and not 'keep it in house' gives it 0 stars. Please keep an eye on your loved one if they happen to be here - and make sure you ADVOCATE for them heavily.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to 5 deficiencies, including concerns about accident prevention and nursing staff adequacy. This facility shows recurring issues across fire safety systems, care planning and assessments, and building/electrical maintenance across all four surveys. While all deficiencies have correction dates indicating the facility addresses problems when identified, the pattern of repeated issues in core safety and care areas warrants careful consideration during visits.
Jan 28, 2025Routine16
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 28, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Apr 23, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 25, 2023Routine4
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 25, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Sep 13, 2021Routine11
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Federal Penalties
Fine
Apr 23, 2024
$8,512
Ownership & Operations
Who Operates This Facility
Maria Regina Rehabilitation and Nursing
for profit
Chain Affiliation
Optima Care
8 facilities nationwide
Chain avg rating: 3.0/5 · Rank 4 of 8
Ownership & Management
Owners
Mendel, Boris
Owner
Rovt, Alexander
Owner
Emm Healthcare Group LLC
Owner · Organization
Mendel, Eric
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
306 reviews from families & visitors
Official Website
Visit mariareginanursing.com
Medicare data downloads
Original nursing home datasets
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