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Nursing HomeMedicaid

Maranatha Village, INC

Strong Medicare quality ratings; families often praise attentive and caring nursing and aide staff. Still worth an in-person visit.

233 East Norton Road, Springfield, MO 65803120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 31 Google reviews

5
4
3
2
1
Maranatha Village, INC Nursing Home in Springfield, MO — Street View
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What this means for your family

The nursing and rehab staff are frequently highlighted as the facility's greatest asset, making it a strong candidate for clinical care. However, families should be aware of potential inconsistencies in housekeeping and dining services. We recommend touring the facility and asking specifically about their daily activity schedules and food service quality to ensure it meets your loved one's expectations.

Google Reviews

Google Reviews

31 reviews on Google
Maranatha Village receives polarized feedback, with many families praising the dedicated nursing and care staff for their attentiveness during rehab and long-term stays. However, critics point to significant issues regarding administrative policies, poor food quality, and inconsistent facility maintenance. Prospective families should be aware that while the care team is often highly regarded, the facility's management and operational organization have faced recent scrutiny.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean6.0Activities7.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Attentive and caring nursing and aide staff
  • Effective rehab therapy services
  • Clean and well-maintained living environment
  • Responsive to minor resident needs

Concerns

  • Poor food quality and dining experience (mentioned by 2 reviewers)
  • Lack of organizational structure and scheduling (mentioned by 2 reviewers)
  • Inconsistent housekeeping and room maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(1)3.82023(4)3.82024(14)4.42025(9)3.02026(4)

Distribution · 32 analyzed

5
19
4
5
3
1
2
0
1
7

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to online feedback; how do you use that resident and family input to make ongoing improvements to the facility?
  • 2With the health inspection ratings in mind, what specific steps is the leadership team currently taking to address recent compliance findings and ensure high standards of care?
  • 3Some families have mentioned that the dining experience could be improved; could you share your current approach to meal quality and how you incorporate resident preferences into the menu?
  • 4How do you ensure that housekeeping and room maintenance schedules remain consistent and reliable for all residents?
  • 5Given the facility's size, how do you maintain a sense of organized daily structure and clear communication with families regarding their loved one's schedule?
  • 6Could you walk me through your protocol for handling medical emergencies, specifically regarding how quickly a family is notified and how you coordinate with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

What we found was that though the facilities may not be posh, they keep it clean, updating as the can and, most importantly is this: the staff is FIRST CLASS....especially the nurses and aides.

Long-term resident's family · 2024★★★★★

Maranatha Village staff was great and our whole family appreciated how well that they treated my Dad while he was at there facility and Dianna Hardee was great about keeping use updated.

Rehab patient's family · 2024★★★★★

The staff was nice, there seemed to be no organization or schedule for much of anything, cleanliness was fair, and the food was HORRIBLE.

Rehab patient · 2024★★★☆☆
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.86hrs
94%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
12.1%
MO
16.7%
Greene
12.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
93.4%
MO
84.4%
Greene
87.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.4%
Better than Avg
Here
16.4%
US
19.5%
MO
25.4%
Greene
27.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.4%
MO
17.9%
Greene
18.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
14.4%
MO
19.1%
Greene
14.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility17.9%
Mixed vs Avgs
Here
17.9%
US
15.5%
MO
23.6%
Greene
17.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
79.8%
MO
63.5%
Greene
73.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility43.5%
Worse than Avg
Here
43.5%
US
81.8%
MO
65.9%
Greene
77.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
MO
2.2%
Greene
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (12.0)
9 complaint-triggered

This facility shows a concerning pattern with 9 complaint-triggered deficiencies from families reporting problems, primarily involving resident rights violations, quality of care issues, and protection from abuse or neglect. Recent complaints in 2024-2025 highlight ongoing concerns about resident dignity, inappropriate transfers, and care quality. While the facility has corrected each cited deficiency, the recurring nature of resident rights violations and multiple family complaints across different time periods suggests persistent care issues that warrant careful consideration during your visit.

Jun 3, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 9, 2025Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Dec 3, 2024Complaint
1
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Aug 30, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Apr 19, 2024Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0351Potential for harm · Pattern

Smoke Deficiencies

Install an approved automatic sprinkler system.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Nov 6, 2023Complaint
5
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maranatha Village, INC

Organization Type

nonprofit

Ownership & Management

Key personnel

Brodersen, JenniferManaging Control - Governing BodyDimos, RolandManaging Control - Governing BodyMundis, GregoryManaging Control - Governing BodyWiebe, ChristyManaging Control - Governing BodyMiller, BrianOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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