Maquoketa Care Center
Strong Medicare quality ratings; families often praise kind and compassionate nursing staff. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and ability to handle complex needs like dementia. However, families should be aware of potential challenges during the intake process and verify that any online reviews they read are authentic, as there have been reports of identity confusion in the review section.
Google Reviews
Google Reviews
27 reviews on Google“Maquoketa Care Center receives high praise from families who appreciate the kind, accommodating, and dedicated staff. While many reviews are brief, those with detailed feedback highlight a compassionate environment for long-term residents and rehab patients alike. However, the facility has faced criticism regarding its intake process and potential issues with identity verification in online reviews.”
Quality Themes
Tap a score for detailsStrengths
- Kind and compassionate nursing staff
- Accommodating to family needs
- Dedicated care for long-term residents
- Effective safety precautions during the pandemic
Concerns
- Rigid or problematic intake and admission process (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and kind your nursing staff is; how do you foster that culture of care among your team?
- 2Can you walk us through what the admission and intake process looks like so we can make sure we have everything ready for a smooth transition?
- 3Could you explain your specific protocols for medication management to ensure everything is handled accurately and safely?
- 4What kind of daily activities or social outings do you have planned to keep residents engaged and connected with one another?
- 5In the event of a medical emergency during the night, what is the immediate procedure for getting care to a resident?
- 6How do you involve family members in the care plan to ensure we are staying closely connected to our loved one's well-being?
Personalized based on this facility's data
Key Review Excerpts
“My mother is living in this facility. She is treated with respect. The staff has always been accommodating and kind to her.”
“I brought my Mom to MCC after being hospitalized when she needed physical rehab. Everyone who works here is so incredibly friendly, caring and gracious.”
“My husband was a resident at Maquoketa Care for 16 months suffering from Parkinsons and Dementia. The staff was so kind to him even though he was difficult at times. He had excellent care and I cant' say enough good things about our experience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints leading to serious deficiencies in nursing staffing, medication labeling, infection control, and resident rights in December 2024. The facility shows a concerning pattern of recurring fire safety and emergency preparedness violations across multiple surveys, though all issues have correction dates on file. Building safety deficiencies appear most frequently, suggesting ongoing maintenance challenges that families should discuss during visits.
May 29, 2025Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 5, 2024Complaint4
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 18, 2024Routine2
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Jun 1, 2023Routine6
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 13, 2026ComplaintClean
Fed violations: 1, State violations: 0
Feb 24, 2026ComplaintClean
Fed violations: 0, State violations: 0
Jun 10, 2025InspectionClean
Fed violations: 0, State violations: 0
May 29, 2025InspectionClean
Fed violations: 1, State violations: 0
Jan 16, 2025ComplaintClean
Fed violations: 0, State violations: 0
Dec 5, 2024ComplaintClean
Fed violations: 4, State violations: 0
Jul 18, 2024InspectionClean
Fed violations: 0, State violations: 0
Jun 1, 2023InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Maquoketa Care Center
for profit
Chain Affiliation
Shlomo Hoffman
10 facilities nationwide
Chain avg rating: 2.4/5 · Rank 2 of 9
Ownership & Management
Owners
Hoffman, Shlomo
Owner
Pavel, Asher
Owner
Sheinbein, Joshua
Owner
Svarc, Jonah
Owner
Hoffman, Jessica
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit maquoketacarecenter.com
Medicare data downloads
Original nursing home datasets
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