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Nursing HomeMedicaid Investigative

Maplewood Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1081 Maplewood Drive, Bridgeport, WV 2633077 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 9 Google reviews

5
4
3
2
1
Maplewood Healthcare Center Nursing Home in Bridgeport, WV — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (22 vs median 12)
  • High staff turnover (62%)

Below average in WV · Below recommended RN staffing · Below chain average · $7,443 in fines

Source: Medicare data

What this means for your family

While the facility is visually impressive and maintains a professional appearance for visitors, the serious allegations regarding patient care and communication are concerning. We strongly advise families to conduct a thorough, unannounced visit and ask direct questions about their mortality rates and communication protocols during medical emergencies.

Google Reviews

Google Reviews

9 reviews analyzed
Maplewood Healthcare Center receives highly polarized feedback, with professional visitors and tour-takers praising the facility's appearance and staff friendliness. Conversely, family members of residents report severe concerns regarding patient outcomes and a lack of transparency during critical health events.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0Activities8.0MedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and welcoming staff
  • Professional environment for vendors and visitors

Concerns

  • Lack of transparency and communication regarding patient deaths

Rating Trends

Tap a year to see what changed

2342.62024(5)5.02025(3)5.02026(1)

Distribution

5
5
4
0
3
0
2
0
1
3

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed how much you value professional relationships with vendors and visitors; how does that welcoming atmosphere translate to the way families are kept involved in daily care?
  • 2Since communication is so important to us, what is your specific process for notifying family members about significant changes in a resident's health or status?
  • 3We want to make sure we are always in the loop, so how do you ensure that updates regarding a resident's condition are shared promptly and transparently with the family?
  • 4With the recent health inspections, what specific steps has the facility taken to address past deficiencies and improve the overall care environment?
  • 5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care is provided?
  • 6The facility looks very clean and well-maintained; what kind of daily activities or social programs are available to keep residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

Horrible place to send any loved one. Four deaths in one month that im aware of . My mother that was only in for rehabilitation for broken bones never came out . Very pathetic place to send a loved one.

Rehab patient's family · 2024☆☆☆☆

I stopped in there today, the staff was super friendly, the place was absolutely beautiful! I took a tour of the facility and was so impressed by everything.

Facility visitor · 2024★★★★★

We have had the pleasure of working with staffing of this facility dozens of times. This is a great group to work with. Clean. Respectful. Professional. Caring and friendly.

Professional vendor · 2025★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
3.52hrs
86%
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.8%
Worse than Avg
Here
34.8%
US
19.5%
WV
27.0%
Harrison
24.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
15.3%
WV
17.2%
Harrison
16.9%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.7%
Worse than Avg
Here
11.7%
US
5.3%
WV
6.4%
Harrison
4.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WV
96.7%
Harrison
96.8%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.5%
Worse than Avg
Here
8.5%
US
3.2%
WV
4.5%
Harrison
3.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
12.1%
WV
7.2%
Harrison
7.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
WV
78.4%
Harrison
84.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.5%
Better than Avg
Here
90.5%
US
79.7%
WV
79.4%
Harrison
80.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WV
1.0%
Harrison
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
1penalties
Well above state avg (13.8)
13 complaint-triggered
$7,443 in fines

Families have filed multiple complaint reports resulting in deficiencies involving abuse prevention, nursing staffing, and infection control. The facility shows recurring problems across resident care planning, medication management, and safety protocols spanning multiple surveys from 2021 to 2025. While most violations are corrected, the persistent pattern of deficiencies and family complaints suggests ongoing operational challenges.

Jan 14, 2026Routine
7
0331ModerateCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0865ModerateCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0868ModerateCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 14, 2026Complaint
1
0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

May 8, 2025Complaint
8
0607ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0732ModerateCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0745ModerateCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0553MinorCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 6, 2024Routine
16
0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0803ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0582ModerateCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0680ModerateCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814ModerateCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0923MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0006MinorCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0712MinorCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Nov 7, 2023Complaint
4
0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0580ModerateCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0770MinorCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Jul 20, 2022Routine
11
0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0577MinorCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222MinorCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Federal Penalties

Fine

Nov 7, 2023

$7,443

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maplewood Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

122 facilities nationwide

Chain avg rating: 2.8/5 · Rank 82 of 121

Ownership & Management

Owners

Rca Nh Holdings Op Co., LLC

Owner · Organization

100%

C.r. Stoltz Family Investment Company INC

Owner (parent company) · Organization

C.r. Stoltz Irrevocable Trust

Owner (parent company) · Organization

Health Care Holdings, LLC

Owner (parent company) · Organization

I. Rosedale Family Investment Company INC

Owner (parent company) · Organization

I. Rosedale Irrevocable Trust

Owner (parent company) · Organization

Marantz Wv Holdings, LLC

Owner (parent company) · Organization

R.s. Wilheim Irrevocable Trust

Owner (parent company) · Organization

Rca Healthcare Holdings, LLC

Owner (parent company) · Organization

Ronald S Wilheim 2012 Spousal Trust

Owner (parent company) · Organization

Rosedale Family Investment Company, INC

Owner (parent company) · Organization

Rrw, LLC

Owner (parent company) · Organization

S.l. Rosedale Irrevocable Trust

Owner (parent company) · Organization

Wilheim Family Investment Company, INC.

Owner (parent company) · Organization

Odenthal, Richard

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Groves, DonnaOfficer / DirectorRomeo, DominicOfficer / DirectorStoltz, CharlesOfficer / DirectorWilheim, RonaldOfficer / DirectorBp Wv Maplewood Mgt Co., LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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